Highly Skilled Office Professional
Resume:
Shauntay M. Hampton-Prewitt
Memphis, TN 38141
Objective
To obtain a challenging position as a virtual assistant, that will allow me to utilize my educational and professional skills, talents & expertise.
Qualification
§ Excellent customer service skills
§ Effective in resolving customer problems
§ An independent self-starter
§ Superior communications skills in dealing with customers, co-workers, and employees
§ Strong verbal and written skills
§ Well-organized and highly efficient working in a multi-tasking dynamic environment
§ Ability to plan, organize, and supervise the work of others
§ Strong knowledge of principles and processes of giving top class customer and personal service
§ Immense time management skills
§ Uncommon knowledge and ability to use industrial equipment and computers
§ Excellent documentation skills
§ Great communication skills
§ Self Motivated
Education
1994 – 1998 University of Alabama
Tuscaloosa, Alabama
Major: Child Development Concentration: Child Hospitalization
Minor: Business
Software Knowledge
§ Microsoft Access § Quickens § Corel Draw § Microsoft Word XP § Adobe Illustrator
§ Microsoft Front Page § Cold Fusion § ADP § Dream Weaver § Adobe Page Maker
§ Microsoft Publisher § Fireworks § Platinum § Quick Books § Microsoft Excel XP
§ Adobe Photoshop § Dac Easy § Lotus Notes § Reynolds & Reynolds § Word Perfect 3X
§ Microsoft Power Point § Adobe Acrobat § Visual Basic § Visual Basics § Microsoft Outlook
§ Microsoft Groove § Microsoft Visio § Firework § Infinium T & A § Microsoft OneNote
§ Adobe In Design § Adobe Acrobat § Shelby System § Schedule Ease § Infinium Payroll
Equipment Knowledge
Co
Computer Fax Transcription Laser Printer Binding Maching
Industrial Paper Cutter Copier Paper Folder Injet Printer Lamination Machine
Work Experience
Payroll/ Human Resource Manager January 2001 - August 2005
Tanner Investments
Memphis, TN
Responsible for completing insurance enrollment, drug testing and payroll preparations for six different car dealership located in five different southeastern cities. Transferring data daily via email, fax, and courier services from corporate office located in Memphis. Daily processing of wage withholding (i.e. child support, garnishments, bankruptcies, and IRS levies) for all employees, and distributing monies to legal agencies in various states. Other duties but not limited to calculating adjustments, processing manual checks, processing and tracing direct deposit transmittals, preparing payroll tax returns, also being cross trained to assist tag & title clerk, accounts payable and receivable manager.
Table Games Scheduling July 2000 - January 2001
Grand Casino Tunica
Robinsonville, TN
Composed correspondence, reports and miscellaneous paperwork using Microsoft Office products. Created and maintained Table Games Database using Microsoft Access and Visual Basics. Ordered office and gaming supplies as necessary. Assisted the Scheduling Coordinator and Table Games Vice President with administrative needs and event planning. Ensured all new hire paperwork was completed and properly recorded for future usage. Responsible for maintaining consistence attendance records and processing accurate payroll information for 500+ table games employees. Cross-trained to assist with scheduling all table game employees’ weekly work schedule using Schedule-Ease.
Payroll Specialist January 1999 – May 2000
Grand Casino Tunica
Robinsonville, MS
Payroll processing for 3000 employees using both ADP and AS400 based system, Infinium. Maintained and distributed payroll reports for various departments and government agencies. Contact daily with managers and employees regarding payroll issues. Daily processing of wage withholding (i.e. child support, garnishments, bankruptcies, and IRS levies) for all Grand Casino employees, and distributing monies to various legal agencies. Other duties but not limited to calculating adjustments, processing manual checks, processing and tracing direct deposit transmittals, being cross trained to assist payroll manager.
Graphic Designer November 1997 – May 1998
Knight Signs Industries
Tuscaloosa, AL
Designed and drafted various illuminated sign layouts for major corporations and local business using Corel Draw and AutoCAD. Required to make scale models for pre-existing signs to be used in new business locations.
Payroll Clerk June 1996 – October 1997
Harco Drug Corporation
Tuscaloosa, AL
Processed payroll for over 800 employees. Maintaining the employee’s wage withholdings (i.e. employee insurance, stock program, and 401K). Establishing new hire procedures for payroll processing, in addition to composing reports and presentations using both Microsoft Office Suite and WordPerfect Suites.
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