Customer Service Operator

James M. Storms

313-***-**** cell

734-***-**** home

***.*******@*****.***

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PROFESSIONAL SKILLS PROFILE:

Practical work experience in combination with strong academic credentials in

• Excellent Verbal and Written Communication

• Moderate knowledge in Microsoft Office and Access

• Outstanding Customer Service relations

• Professional Vehicle Operator and Dispatcher

• Adept in Personnel Administration

• Master Carpenter

• Licensed Builder

Trade Specific Certifications

• Journeyman Certificate

• Commercial Drivers License Class “A”

• Lock and Hardware Certification

• Scaffold Assembly Certification

• MUSTSAFETY 30 modules

EDUCATION

B.S. Business, Liberty University Online Lynchburg VA, Anticipated Dec 2012

• Specializations: Finance

A.A.S. Building Construction Trades, Henry Ford Community College, Dearborn MI

Journeyman Certificate, Detroit Carpenter Apprenticeship School, Ferndale MI

Personnel Administration, Community College of Air Force, Biloxi MS

Vehicle Operator/ Dispatcher, Community College of Air Force, Minot ND

EXPERIENCE

Carpenter/Commercial U.B.C. Union Contractors Detroit MI, April 1994-Present

• Finish and Rough Commercial Carpentry

• Retail Construction

Personnel Clerk U.S.A.F.R Utica MI, April 1993- April 1994

• Filing and Record Keeping

Vehicle Operator / Dispatcher U.S.A.F. May 1988- April 1993

• Dispatch and Fleet Operations

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