Cassie Rae Hampton

***** ****** ****** #***, ******, TX 78759

512-***-****

r99hpe@r.postjobfree.com

Objective

Obtain a challenging position where my knowledge, experience, and people skills will complement and enhance my employer's organization.

Professional Summary

Excellent People Skills • Positive Attitude • Working Knowledge of Office Administration

Creative Thinker • Strong Microsoft Word, Excel and PowerPoint Skills • Great Communication

Knowledge of HR Practices • Great Organizational Skills • Ability to Multi-task • Self- Starter

PROFESSIONAL EXPERIENCE

Dental Health Management Solutions, Inc. - Cedar Park, TX 78613 08/2010- Present

Human Resources/ Administration Coordinator

Provided support in the Human Resources and Administration department for a national military dental staffing company. Completed various projects as directed and assigned by the CEO, Vice President and HR Manager. One of the only employees cross-trained in almost every division to help assist when short staffed.

Established and implemented a new filing and record retention system for the company server

Coordinated the transition of company health insurance programs with all corporate employees

Created policies, procedures and forms that are used on a day-to-day basis

Designed marketing materials, company news letters and presentations for employees and potential clients

Formulated a custom company survey which was distributed to a network of over 9,000 contractors and used feedback to help enhance company operations and services

Established a New Hire Orientation program and trained new corporate office employees

Coordinated meetings and off site conferences

Wrote and designed training manuals for company computer systems and programs

DoubleTree Hotel – Austin University - Austin, TX 78702 06/2009 – 07/2010

Front Desk Associate

Acted as the hotel’s first impression by providing guest service support

Conducted daily check-ins/check-outs and acted as hotel conceirge

Settled guest accounts with various payment methods

Communicated with multiple departments to fulfill guest requests

Trained new employees and helped create a smooth transition into the hotel

Walt Disney’s All Star Resorts - Lake Buena Vista, FL 32830 08/2008 – 05/2009

Front Desk Associate/Disney Trainer

Hospitality Internship Program – Provided guest service and trained international program participants at one of Disney’s largest resort.

Greeted, registered, and assigned rooms to guests at Disney’s second largest family resort

Delivered flowers, gift baskets, and other specialty gifts as requested

Worked as a Group Ambassador with the convention services team in assisting groups as large as 700 guests

EDUCATION

Austin Community College, Austin, TX 08/2010 – 12/2011

Pursuing Associate of Arts Degree – General Studies (Part Time)

Collin County Community College, Frisco, TX 08/2006 – 07/2008

Certificate of Completion, Hotel/Restaurant Management – Meetings and Event Management

Cedar Park High School, Cedar Park, TX 08/2003 – 06/2006

Diploma, General Studies

ADDITIONAL INFORMATION

Computer Skills: Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft Publisher.

Special Website Knowledge: Skype, Facebook, Craigslist, Monster, Survey Monkey, Work In Texas, Constant Contact, Verified Credentials and E-Verify.

REFERENCES

**Available upon request.

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