Cassie Rae Hampton
***** ****** ****** #***, ******, TX 78759
Obtain a challenging position where my knowledge, experience, and people skills will complement and enhance my employer's organization.
Excellent People Skills • Positive Attitude • Working Knowledge of Office Administration
Creative Thinker • Strong Microsoft Word, Excel and PowerPoint Skills • Great Communication
Knowledge of HR Practices • Great Organizational Skills • Ability to Multi-task • Self- Starter
Dental Health Management Solutions, Inc. - Cedar Park, TX 78613 08/2010- Present
Human Resources/ Administration Coordinator
Provided support in the Human Resources and Administration department for a national military dental staffing company. Completed various projects as directed and assigned by the CEO, Vice President and HR Manager. One of the only employees cross-trained in almost every division to help assist when short staffed.
Established and implemented a new filing and record retention system for the company server
Coordinated the transition of company health insurance programs with all corporate employees
Created policies, procedures and forms that are used on a day-to-day basis
Designed marketing materials, company news letters and presentations for employees and potential clients
Formulated a custom company survey which was distributed to a network of over 9,000 contractors and used feedback to help enhance company operations and services
Established a New Hire Orientation program and trained new corporate office employees
Coordinated meetings and off site conferences
Wrote and designed training manuals for company computer systems and programs
DoubleTree Hotel – Austin University - Austin, TX 78702 06/2009 – 07/2010
Front Desk Associate
Acted as the hotel’s first impression by providing guest service support
Conducted daily check-ins/check-outs and acted as hotel conceirge
Settled guest accounts with various payment methods
Communicated with multiple departments to fulfill guest requests
Trained new employees and helped create a smooth transition into the hotel
Walt Disney’s All Star Resorts - Lake Buena Vista, FL 32830 08/2008 – 05/2009
Front Desk Associate/Disney Trainer
Hospitality Internship Program – Provided guest service and trained international program participants at one of Disney’s largest resort.
Greeted, registered, and assigned rooms to guests at Disney’s second largest family resort
Delivered flowers, gift baskets, and other specialty gifts as requested
Worked as a Group Ambassador with the convention services team in assisting groups as large as 700 guests
Austin Community College, Austin, TX 08/2010 – 12/2011
Pursuing Associate of Arts Degree – General Studies (Part Time)
Collin County Community College, Frisco, TX 08/2006 – 07/2008
Certificate of Completion, Hotel/Restaurant Management – Meetings and Event Management
Cedar Park High School, Cedar Park, TX 08/2003 – 06/2006
Diploma, General Studies
Computer Skills: Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft Publisher.
Special Website Knowledge: Skype, Facebook, Craigslist, Monster, Survey Monkey, Work In Texas, Constant Contact, Verified Credentials and E-Verify.
**Available upon request.