Quality Manager

Reinhard Hugo Müller

Farm ***, Macleantown, ***0 cell: 0027 (0-83-331-****

South Africa email: *************@*****.***

Career Objectives

Apply my knowledge, experience, managerial, and team building/motivational skills to innovative production processes and quality manufacturing casted on a Lean foundation surrounded of a ISO/TS environment.

Utilize my experience in production and management in support of new company development or implementation of visionary, new projects and quality product lines within established companies.

Qualifications

I have worked in the automotive industry for over 20 years as well as in the automotive supply industry Tier 1. I endeavor to implement novel processes that benefit the company and the work force. Included therein are; cost saving measures, innovative production applications, introduction of new product lines, compliance with international standards and certification processes, implementation of environmental regulations, building a customer base, ensuring customer satisfaction, team building, and providing a safe and motivational work environment for my employees and staff.

I am a proven team leader and know how to manage a diverse work force. I have supervised over 200 employees in innovative assembly processes that resulted in increased efficiency, zero down time, and substantial cost savings.

I have over 10 years of international company plant management experience that includes all aspects of plant operations from personal management, cost analysis, environmental regulatory compliances, to product development, and quality control. I sustained and implemented an internationally certified quality management system for the assembly and process optimization of tooling/components utilized in assembly processes (ISO 9001:2008), ISO/TS 16949:2002 certification and coordinated ISIR processes to SOP. I am familiar with lean concept implementation. I understand what it is to produce quality, environmentally responsible, mechanical and plastic precision products. I am no stranger to hard work and to putting in the time and effort needed to get the job done right. As the founder and managing director of my own automotive supply company, I specialized in the manufacture of superior quality products for local and export markets for several major automotive companies. I was proud to lead a company that operated with a 100% on-time delivery and zero defect standards.

You may experience a sample of a new process I brought to my company in a video through the following hyper link: http://www.youtube.com/watch?v=ZGWu8Va6TlI

Curriculum Vitae

Employment History:

Bonding Mode of East London, South Africa (2006 – 2011)

Owner and Founding Director

Managed the production and supply of cam belts, housing, and covers for VW LT3. Maintained on-time delivery protocol as well as zero defect standards in manufactured parts. Bonding Mode was rated the third best supplier for the VW South African plant and their subsidiaries.

Successfully implemented International Certification Network ISO 9001:2008 and ISO/TS 16949 certificates; awarded by DQS GmbH, Germany and SABS, South Africa.

Implemented the expansion of the product line and expanded the customer base.

Acquired and operated state of the art injection molding equipment that resulted in the successful production of precision molded plastic components for VW world wide.

Bonding Mode was rated by VW as one of their top three suppliers of quality automotive parts.

WOCO Motor Acoustic System of East London, South Africa (2000 – 2006)

Plant Manager

Managed the entire line of production at the WOCO East London plant.

Managed all productive and administrative personal, including maintenance and production support (Quality Department).

Supervised the production and supply of foot controls for Daimler Chrysler W 203.

Implemented ISO/TS, coordinated ISIR processes to SOP, and designed production facilities.

Controlled plant income and expenses, budget planning, custom rebate process, and supplier control.

Mercedes Benz of South Africa (PTY) Ltd.:

1999 – 2000 - Quality Practitioner of Mercedes Benz Production

Responsible for: localization of CKD parts, supplier development and supplier audits for external production, maintaining quality of external parts, investigation of external problem parts and problem solving, and introduction of VDA 6 both in-house and externally.

1995 – 1999 - Production Assurance Engineer

Duties included the development of production processes, implementing engineering changes, and comprehensive training of team leaders in all aspects of production.

1994 – 1995 - Process Improvement Specialist PC for Mercedes Benz Production

Responsible for the continuing improvement of production and processes, implementation of cost saving, problem solving, as well as DIP controls.

1993 – 1994 - Superintendent of Production W 140

Responsible for managing the complete assembly process for the Trim Line and the Mechanical Line, increasing production output, implementing self-control compliance with environmental guidelines, and maintaining quality.

Mercedes Benz AG, Germany.

1990 – 1993 - Manager of Department 259 Electric and S-Class

Responsibilities included leading the department, supervising 5 team leaders and 220 operators in fitting electrical components and wiring into the Mercedes Benz S-Class and implementing group work and serial defects operations.

1987 – 1990 - Team Leader for Production of the S-Class

Responsibilities included managing 60 employees, ensuring correct workloads for each station, as well as achieving required objectives and quality standards.

1985 – 1986 – Training Department Team Leader

Responsibilities required conducting and coordinating training courses and classes for 7 trainers. These duties involved the Trim Line, Mechanical Line and introductory training for new employees.

1983 – 1985 – Master Mechanic

Performed a variety of assembly and production tasks and projects

Languages: Fluent in English and German

Computer skills: Familiar and able to work with most common software applications

Education: Graduated from German School system (1974)

Automotive Mechanic/Machinist Apprenticeship with Mercedes Benz AG, Germany (1974 – 1978)

Voluntary military service, Germany, advanced training in technical areas (1978-1982),

Automotive Master Mechanic training with Daimler Benz, Germany (1982 – 1983)

Successful completion of Master Mechanic exams (1983)

References and Substantiation: Supplied upon request

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