Tiara Blackshear

**** ***** ******, **********, ** 77423

832-***-**** r92ewm@r.postjobfree.com

Seeking a full-time position in Healthcare.

Work Ethic Summary:

I am a Customer Service professional with long term experience in the healthcare industry with specialized Pharmacy Technician skills in retail and healthcare settings. I realize the importance of providing quality external and internal customer service to address and meet the needs of patient and hospital care staff. Value system includes integrity and diplomacy eagerly anticipating the opportunity to utilize these skills, which are vitally needed in the health care industry. Ability to persuasively communicate at what may at times appear to be stressful situations.

AREAS OF ACCOMPLISHMENT:

Pharmacy Technician

Assisted the Pharmacist

Filled PXIS machines at two-hour intervals

Compounded medications

Preparation of IV’s

Typed and filled prescriptions

Ordered a variety of medications from varying Wholesale Vendors in excess of $7,000.00

Trained in excess of Twenty (20) plus new hire Pharmacy Technicians

Customer Service

Answered multi-line phone system (ten phone lines)

Professional interaction with Buyers, Suppliers, and Sales Representatives of Pharmaceutical Inventory organizations.

Provided front-line assistance to customers while directing customers to product locations and processing monetary transactions.

Processing of Accounts Payable and Receivable

Diplomatically and discretely resolving customer concerns.

Coordination/scheduling of Staff

Completed transactions utilizing Point of Sale machine and cash payments

WORK EXPERIENCE

Pharmacy Technician Christus St. Patrick (LA) 09/2010-12/2010

Sr. Pharmacy Technician Walgreen’s (LA) 12/2007-12/2010

Pharmacy Technician Partner’s Pharmacy (LA) 01/2010- 10/2010

Department Supervisor Toys R Us 10/2005- 12/2007

Office Manager ClampOn (Katy, TX 08/2002-10/2005

EDUCATION

Pharmacy Technician Certification Walgreens District Texas

References Available Upon Request

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