Tiara Blackshear
**** ***** ******, **********, ** 77423
832-***-**** **********@***.***
Seeking a full-time position in Healthcare.
Work Ethic Summary:
I am a Customer Service professional with long term experience in the healthcare industry with specialized Pharmacy Technician skills in retail and healthcare settings. I realize the importance of providing quality external and internal customer service to address and meet the needs of patient and hospital care staff. Value system includes integrity and diplomacy eagerly anticipating the opportunity to utilize these skills, which are vitally needed in the health care industry. Ability to persuasively communicate at what may at times appear to be stressful situations.
AREAS OF ACCOMPLISHMENT:
Pharmacy Technician
Assisted the Pharmacist
Filled PXIS machines at two-hour intervals
Compounded medications
Preparation of IV’s
Typed and filled prescriptions
Ordered a variety of medications from varying Wholesale Vendors in excess of $7,000.00
Trained in excess of Twenty (20) plus new hire Pharmacy Technicians
Customer Service
Answered multi-line phone system (ten phone lines)
Professional interaction with Buyers, Suppliers, and Sales Representatives of Pharmaceutical Inventory organizations.
Provided front-line assistance to customers while directing customers to product locations and processing monetary transactions.
Processing of Accounts Payable and Receivable
Diplomatically and discretely resolving customer concerns.
Coordination/scheduling of Staff
Completed transactions utilizing Point of Sale machine and cash payments
WORK EXPERIENCE
Pharmacy Technician Christus St. Patrick (LA) 09/2010-12/2010
Sr. Pharmacy Technician Walgreen’s (LA) 12/2007-12/2010
Pharmacy Technician Partner’s Pharmacy (LA) 01/2010- 10/2010
Department Supervisor Toys R Us 10/2005- 12/2007
Office Manager ClampOn (Katy, TX 08/2002-10/2005
EDUCATION
Pharmacy Technician Certification Walgreens District Texas
References Available Upon Request