Customer Service Medical Assistant

AIMEE COBBS, CMA

***** **** **** • Splendora, TX 77372

Phone: 682-***-**** or 832-***-**** • *******@*****.***

Certified Medical Assistant

An Experienced and skilled medical assistant with a sound knowledge of technical support, medical duties and many other skills. Excellent communication skills with very good customer service understanding. I am looking to obtain a responsible role in the field of my expertise, where my skills and knowledge can be enhanced and utilized effectively.

CORE KNOWLEDGE & FUNCTIONAL SKILL AREAS:

Strong knowledge of Medical Terminology.

Skilled Phlebotomy, and administer injectable, oral, and topical medication

Great customer service and interpersonal skills.

Detailed and organized worker. Exceptional ability to carry out verbal and written instructions.

Wonderful telephone skills, with the ability to assist multiple phone lines at once.

Technical Proficiencies: Microsoft Office (Word, Excel), EMR systems such as Alteer and Dr. Chrono.

PROFESSIONAL EXPERIENCE

Buffalo Urgent and Family Care

Lead Certified Medical Assistant

Working at this practice has taught me to multitask and manage my time wisely. I do everything from acting as receptionist to assisting the Doctor in minor surgical procedures. I am a detailed and organized worker.

Responsible for greeting patients, inputting all new or established patients’ data into EMR system. Verifying all insurance before any medical attention is rendered.

Taking Vital signs such as blood pressure, pulse, pulse oxygen, temperature, height, weight ECT. Also Record patients' medical history, vital statistics and additional information such as test results in electronic medical records so doctor could observe.

Prepare examination rooms, including restocking of supplies in treatment areas. Assist with the preparation of equipment and aids physician during treatment, examinations, wound care, and testing of patients.

Arrange for patient testing and admission to the hospital when necessary. Formulate and updates patient care plans, and orders, prepares, and inspects patient charts, records, tests, and examination results in the patient chart.

Maintain all Data of the patient and office on the computer and keep track of the records, billing, transactions, and books. Also collected co-pays and payment from patients.

CITIMED, ARLINGTON TX.

Medical Assistant Intern

Responsible for taking patient back and recording vitals, C.C., allergies, ECT.

Always caring for the patients’ wellbeing. Giving and injections ordered by physician. Also doing any routine venipuncture procedure.

Prepared exam rooms prior to examination, also including restocking supplies.

Updated patients’ charts.

EDUCATION & TRAINING

Fortis Institute (formerly MedVance Institute)

Also CPR certified through American Red Cross.

Sitting for Phlebotomy Certificate exam February 2012.

BBP Certified.

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