Customer Service Sales

*** ******* **** • COPPELL, TX *****

PHONE 601-***-**** • E-MAIL: *******.********@*****.***

TIFFANY CARLISLE

PROFESSIONAL PROFILE

A business professional equipped with customer service, sales, and administrative skills that is competent and reliable in exceeding expectations and goals. Skilled in tracking data, preparing reports, multi-tasking, and meeting target deadlines. Possess excellent communication, organizational, self-management, and interpersonal skills. Trustworthy, ethical, and tactful committed to superior telephone, customer service and computer skills with proficiency in Microsoft Word, Excel, PowerPoint, Publisher, Yardi, Quicken, BANNER.

PROFESSIONAL EXPERIENCE

2012-Present AAA Insurance Irving, TX

Policy Service Specialist

• Perform insurance sales processing functions, mediating member service requests and inquiries via telephone or internet demonstrating proficiency in one or more business lines. Coordinate work activities with other departments, offices, or external sources as required. Answering member telephone requests and providing quality customer services as needed for policies, payments and memberships.

2007- 2011 AT&T Mobility Madison, MS

Retail Sales Consultant

• Interacting with customers and providing prompt and courteous customer service to all customers. Educating and engaging customers through product demonstrations. Multi-tasking in a fast paced team environment. Every day cash handing, trouble shooting and stocking inventory.

2004-2007 JCPenney Jackson, MS

Retail Sales Associate

• Assists customers on ready-made and made to order drapes, sheers, semi sheers, blinds, and hardware. Answering inbound and out bound calls, taking catalog phone orders on JCPenney card holders and non JCPenney card holders. Ran credit applications for JCPenney credit cards. Replenishing stock, and the up keep of inventory in a fast pace environment.

2001- 2005 Somerset Place Apartments, Jackson, MS

Leasing Agent/Bookkeeper

• Assists the Property Manager with renewals of existing residents. Oversaw rent collections. Performing Credit, CORI, and Reference checks. Collect rents and maintain escrow accounts for security deposits. Work to optimize occupancy while maximizing effective leased rent. Filed against residents for non- payment of rent. Answered all incoming calls and transferred to the appropriate person. Ordered all office supplies.

EDUCATION:

2001 – 2005 Hinds Community College Associates of Arts

References Available by Request

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