Manager Customer Service
Resume:
MIREYA FLORES
SAN DIEGO, CA. 92104
***************@*****.***
OBJECTIVE:
To contribute to your firms success through the use of exceptional customer service, and people skills.
QUALIFICATIONS:
*Solid assistant manager experience.
*Exceptional versatility & adaptability.
*Strong communication & team building skills.
*Ability to multi-task & handle a pressured environment.
EMPLOYMENT HISTORY:
11/2007-05/2010
SERVICE STAFF INC.
2425 Camino Del Rio South Ste. 100
San Diego, Ca. 92107
Position: Staffing Manager
Manager: Jim Daniels
Duties: Daily Recruiting of Wide Range of Customer Base, This company ran 3 divisions under one. Food Team : Food & Hospitality, Hospitals, Retirement Homes, Corporate Events, Corporate Cafeterias. Boats, Hotels, Convention Centers & Private Parties.
All Team Security guards for convention Centers & big Events when in need of 100 or more guards, also clean up crews & Parking Control for football games & Large events @ Stadiums.
Med. Team Medical Recruiting of Medical Billers, Medical Coders, Nurses etc.
This was a very challenging position aside from the daily recruiting as a Manager I was required to stay in charge when the owners were out of town every 2-3 months.
3/05-12/97
LABOR READY
1021 W. Maple St.
San Diego, Ca. 92101
Position (Branch Operations Mgr.)
Manager: Thad Jackson
Duties: Prepared employees that were going out on job assignments, gave them proper directions, appropriate gear & any information that was necessary. Made daily accounts payable calls & visited customers, & also picked up payments. Position required ability to multi-task & attention to detail.
Answered phones while paying out workers & collecting gear at the end of the day. Handled safety log keeping track of any workmen’s comp. injuries & making sure that all steps were taken when calling in
a claim. Daily recruiting making sure that customers received right candidate for position requested.
Right hand person to Manager made sure everything in office ran smooth.
11/97-11/96
DYMAC CLEANING SERVICES
La Mesa, Ca.
Manager: John Crawford
Duties: Cleaning of large office projects, National University in La Jolla & Kearny Mesa.
3/95-1/93
GOLDEN EAGLE INSURANCE CO.
San Diego, Ca. 92101
Duties: Daily interaction with injured workers, answered their basic workmen’s comp. questions, referred them to correct adjustor, interpreted for Spanish speaking claimants that needed assistance.
EDUCATION
G.E.D. certificate, Business Careers Certificate, Customer Service Certificate’s from Labor Ready & Golden Eagle Insurance.
REFERENCES: Available Upon Request.
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