Jin Peng (John) Jiang

(***) *** – ****

r8en27@r.postjobfree.com

** ********** ******

M1V 3K1 Toronto, Ontario

Qualifications

• Experience in handling and prioritizing over five projects simultaneously with strict deadlines and responsibilities

• Shown excellence in analyzing situation and constraints, problem solving with the most efficient way possible and report writing with recommendations

• Confident at handling confidential information by always showing professionalism

• Fast adaptation of new environments and interact efficiently with colleagues and clients

• Profound leadership skills demonstrated through supervising co-workers, volunteers and taking part of team sport activities, team-oriented personality

• Experience in customer servicing and customer focus environment by maintaining a healthy and friendly long-term relationship with customers

• Expertise in using Microsoft Office, created price sheets, schedule charts and databases used by my current and past employing company

• Awarded an average grade of C+ to my Mathematics and Economics courses, as well as an average of B in Statistics courses

• Attentive to details, curious to learn and organized in nature

• Multilingual: fluent in English, both Cantonese and Mandarin, and as well as Spanish

Education

University of Toronto Scarborough Campus (UTSC) 2008 to 2012

Honours Bachelor of Arts (BA)

Majors in International Studies & Economics

Work Experience

Agincourt Open Badminton Centre Toronto, Ontario

Facility Manager March 2012 to Present

• Shown impressive management and problem solving skills

• Rated above expectations in customer servicing and permanently maintained a friendly relationship with clients as well as colleagues

• Fast and accurate data-entry appointments and accounting records

• Created many flawless Excel documents used by the club

• Played the role of a receptionist and cashier

• Being organized, neat and clean

Ministry of Training, Colleges and Universities Toronto, Ontario

Junior Research Policy Analyst October 2010 to April 2011

• Initiated fabulous cooperation with co-workers in every team project

• Impressive research capabilities shown throughout given projects by extensively honing my research skills throughout my co-op work term

• Excellent reports written with great feedback

• Prioritize projects carefully by due date, importance and length of the project

• Development of charts and databases being used by the whole Ministry

• Very clear, understandable and organized notes taken at the meetings

• Complete involvement in the Unit by volunteering in undertaking tasks in all projects

Volunteer Experience

World Vision Canada Mississauga, Ontario

Charity Event Assistant & Customer Servicing Agent April to December 2010

• Contacted guests and members to inform of upcoming events, meetings and shows

• Answered phone calls in regards to charity cases with sincere politeness

• Coordinated and instructed members and guests with any doubts and to comprehend rules and goals of activities

• Integrated with other volunteers to ensure guests experience enjoyable satisfaction

Extracurricular Activities and/or Achievements

• Member and Assistant of Living Arts at University of Toronto from 2009 to 2011:

o Helped organize booths, events and meetings

o Assisting in events and note taking in meetings, as well as subjecting ideas and debating with executives

• Involvement at UTSC Clubs from 2008 to 2011:

o Member of Musical Production and Entertainment Group

o Member of Chinese Undergraduate Association at University of Toronto

o Member of Co-op Student Association

o Member of University of Toronto at Scarborough Badminton Club

o Member of University of Toronto Soccer Team

o Member of University of Toronto Scarborough Campus Chinese Club

• MVP in 2008/09 at University of Toronto Maroons Soccer Team

• Ranked 5th in UTSC Men’s Singles Winter Badminton Tournament in 2011

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