Sales Representative Manager

John Callaghan

** **** ****** ********

Richmond Hill, Ontario L4E-2J1

905-***-**** ********@*******.**

PROFILE

A reliable and passionate Production Manager with over 20 years of extensive experience in High Speed Packaging and Print Production in the Commercial Litho, Digital and Flyer Printing Industries. Strong leadership skills in planning, budget management, quality control, problem-solving and fostering customer/vendor relationships which are transferable skills to the role of a Production Supervisor in any manufacturing environment.

SUMMARY OF QUALIFICATIONS

• Highly experienced in managing all types of commercial printing, including litho, digital, flexo, inkjetting, lettershop, finishing and bindery equipment

• Proven track record in the ability to identify areas for maximizing productivity and reducing costs

• Exceptionally organized with strong communication and interpersonal skills to work effectively with management, peers, co-workers and customers

• Solid understanding of labour relations, employee instruction, preparing and conducting staff performance appraisals within Union and Non-union environments

• Aggressive schedules consistently met while maintaining good safety practices

• Responsible for reviewing all in-bound work, monitoring production flow, developing plans to utilize equipment and personnel efficiently

• Sound resolutions of production issues, efficient cost control practices, effective waste reduction strategies, assurance of high quality work

• Provided Executive Management with reports and metrics on print operations

• Solid knowledge Microsoft Office Suite (Word, Excel, PowerPoint), SAP, Kiazan, 6S, Lean Manufacturing and ISO auditing

PROFESSIONAL EXPERIENCE

Quadgraphics formerly World Colour, Vaughan, Ontario

Plant/Pressroom Supervisor 05/2010 - 12/2011

• Surpassed schedule expectations by 10 - 12 hours per week from strategically assigning key production personnel to set up make-ready equipment for production. Start-ups with no down time were achieved

• Managed a staff of 40-50 employees on a regular basis

• Scheduled presses and manpower to maximize production

• Managed a team responsible for implementing 6s and Lean Manufacturing that resulted in gains of more than 7% production uptime

• Oversaw and coordinated full operation of plant on the off shift

• Ensured that all customers’ requirements and colour quality needs were met

The Helicopter Group, Markham, Ontario Canada 01/2010 – 05/2010

Sales Representative

• Managed the accounts of a Sales Representative who was absent

• Maintained and developed further business with several large clients, beat sales budget 6%

• Recognized clients direct marketing needs and printing requirements, made client aware of opportunities to save money and still make a strong brand name for themselves

• Developed new business through cold calling and phone interviews

• Recognized by the Company and Clients as a professional with strong strengths in both printing and direct marketing

Transcontinental Yorkville, Etobicoke, Ontario

Pressroom Manager 01/2001 - 05/2009

• Responsible for the day-to-day operations of the Pressroom, in a very high end printing facility that produced annual reports, fashion magazines and direct mail products with state of the art technology and printing equipment

• Managed a staff of 40 on a regular basis

• Managed and scheduled press, prepress, lettershop and bindery crews to maximize production and quality that surpassed expectations by 6% on a weekly basis

• Accountable for operational effectiveness, continuous improvement initiatives and strong team building

• Acted as a liaison with the customer to make sure all customers requirements and colour quality needs were met and fully satisfied

• Scheduled and supervised maintenance of the press, bindery and prepress with in-house maintenance and outside contractors

• Purchased and negotiated prices to purchase all materials needed to effectively run each department

• Managed a team and obtained 6s certification and received excellent Health and Safety records with thousands of dollars returned in rebates

Arthur Jones Clark Printing Ltd, Mississauga, Ontario

Pressroom Supervisor 01/1999 - 01/2001

• Managed the pressroom, prepress and bindery departments with up to 60 unionized staff

• Resolved production issues to produce high quality products

• Managed and scheduled press and bindery crews to maximize production and quality

• Improved moral in the pressroom by engaging the press crews through coaching and skill training that resulted in higher quality work and 4% production increase

• Liaised with customers and sales department to improve quality of production

• Skilful with client reviews to determine best practice for production of printing products to generate savings for the customer and profit for the company

EDUCATION

Business & Psychology, Seneca College, Toronto, Ontario

Contact this candidate