Travel Nurse/ Nurse/School or Company Nurse

Siegred Agot Besas

Blk* Lot** Sampaguita St. Phase II Villa Luisa Homes

San-Agustin III Dasmarinas, Cavite Philippines, 4114

Email: ***************@*****.***

Mobile no.: +639*********

Objective: To be able to gain employment where I can utilize and enhance my knowledge and skills in any field that will suit my qualification

Achievements:

Passed the Philippine Nursing Licensure Examination

-December 2010

Educational Attainment:

Tertiary Level:

2004-2009 Mary Chiles College

College of Nursing

667 Gastambide St. Sampaloc, Manila

Degree: Bachelor of Science in Nursing

Cavite State University

Indang, Cavite

Associate in Health Science Education (Caregiver)

Secondary Level:

2000-2004 Philippine Christian University

Science Highschool

Dasmarinas, Cavite

Primary Level:

1994-2000 Philippine Christian University

Science Highschool

Dasmarinas, Cavite

Job Experience:

Company: Genpact Services LLC Philippines

Address: 5/f Genpact Bldg , North Gate Cyberzone Filinvest Corporate City, Alabang Muntinlupa City, Philippines

Position: Business Process Associate

Duration: May 17 2011- Present

Duties: Provides quality customer service to external clients by making sure to comprehend and analyze every customer’s concern to provide first call resolution. Assists and responds to public inquiries and complaints about our account’s programs made by telephone, or through correspondence

Company: Bank of the Philippine Islands

Address: ground floor Unioil Bldg, madrigal business park, Alabang, Muntinlupa, Philippines

Position:Customer Service Assosciate/ Bank Teller

Duration: Feb 1, 2011

Duties: Interact with the majority of bank customers. I generally handle a wide range of banking transactions, such as cashing checks, accepting deposits and loan payments, and processing withdrawals, accept payment for customers' utility bills; receive deposits for special accounts; keep records and perform the necessary paperwork for customer loans; process the proliferating variety of certificates of deposit and money market accounts; and sell travelers' checks. Also handles foreign currencies or commercial or business accounts.

Company: Aegis People Support

Address: Aegis People Support Center, Ayala Avenue corner Sen. Gil Puyat Avenue, Makati Philippines

Position: Customer Service Representative/ Sales representative (travelSpecialist)

Duration: Jan 18,2010 – May 1, 2010

Duties:I Work as a dynamic and highly-driven customer service representative of Aegis People Support. Worked on the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.Expedia.com is one of the known travel agency all over the world, I as a travel specialist, gives the customer the best recommendation for their leisure/business trip over the phone by giving all the best recommendation about a hotel and airfare in the specific destination they want to go to and providing them a world class customer experience

Internship Training

Health Centers:

Cavite Health Department (Community Health Worker and Educator)

• Brgy. Munting Mapino Naic, Cavite

• Brgy. Bagong Kalsada Naic, Cavite

Manila Health Department

• Earnshaw Health Center

• Paltoc Health Center

• Maria Clara Health Center

• Domingo Santiago Health Center

• Dr. Alejandro Albert Elementary School (School Health Nursing)

Mandaluyong City Health Department

• Mauway Health Center and Lying in Clinic

Hospitals and Medical Center

• Mary Chiles General Hospital

• Armed Forces of the Philippines Medical Center

• Veterans Memorial Medical Center

• National Center for Mental Health

• Philippine Orthopedic Center

• Mandaluyong City Medical Center

• San Lazaro Hospital

• Dr. Jose Fabella Medical Center

• Philippine Natonal Redcross

Seminars Attended

1.) Basic Leadership Training for Redcross Youth - August 2-3 2009

2.) Youth Leadership Formation Course - August 2-3, 2009

3.) Youth Volunteer Orientation Course - August 2-3, 2009

Forensic Nursing Seminar (November 9, 2009)

4.) Certification on Wound Assessment and Evaluation

5.) Certification on Sexual Crime Examination

6.) Certification on Death Examination and Autopsy

Psychiatric Nursing Seminar ( November 16, 2009)

7.) Certification on Neuropsychiatry Aspects of HIV and AIDS

8.) Certification on Understanding Schizophrenia and It’s Managemen

9.) Certification on Understanding Substance Abuse

Community Activities

Philippine Nurses Association

Member

Philippine National Redcross Manila, Chapter

Member

Personal Data

Age: 24

Sex: Female

Height: 5’2”

Civil Status: Single

Religion: Protestant

Nationality: Filipino

Date of Birth: October 20, 1987

Place of Birth: Calatagan, Batangas

Father’s Name: David C. Besas

Occupation: Company Driver

Mother’s Name: Gloria A. Besas

Occupation: Housewife

Tax Identification no: 303*********

Computer Skills:

• Workable knowledge of Microsoft Office Tools, such as word, excel and PowerPoint

• Knowledge on basic trouble shooting steps

• Skilled in Internet and Database Management

• Adequate typing skills (at least 30 words/minute)

Character References:

1.) Mrs. Flor D. Pasamba

Accountant

Juico and Company

Mobile no: 091********

2.) Michelle Karen Mendoza

Performance Coach

Genpact Services LLC

Mobile No: +639*********

I hereby certify that the above information are true and correct to the best of my knowledge and belief.

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