Guillermo Leija
**** *** **** *****, ******, TX *5248
**************@***.***
Software Professional
A result focused Software professional with a track record of developing innovative applications that align with business requirements.
• Software professional with multi-discipline experience in programming, application design, development, product management, marketing, pre sales, and business management
• Thorough understanding of how to bring together a cross functional team to define requirements for a software application
• Adept in aligning software development with top level business objectives
• Highly skilled in establishing new product management, product marketing teams, methodologies, and processes to support a solution based selling organization
• Expert in developing product strategies, roadmaps, and competitive analysis
Professional Experience
Global Knowledge, Inc Richardson, TX 2003-2009
Senior Manager – Business Application Development
Managed business application strategy, design, development and operation of business applications to support and automate business processes. Responsibilities also include extending and delivering custom and branded business application architecture to key customers and outsourced clients for training procurement and delivery.
• Designed, developed, and implemented a DRM (Digital Rights Management) system to protect a $10M eLearninig training portfolio, resulting in a revenue increase of 15% in the first year of operation
• Established business process analysis and requirements gathering processes for the entire line of business
• Lead data integration business initiative to re-architect our business unit data, which reduced data errors and enabled timely and accurate business metric reporting
• Designed and developed an application framework to port existing applications and business processes to the new data architecture using OOP, PHP 5, and Ajax
• Manage the development and rollout of business applications based on the new platform
• Define custom systems solutions for training outsourcing delivery and management
Global Knowledge, Inc – Software Division King of Prussia, PA 2000-2003
Director – Product Management
Directed a product management team responsible for a global product line developed to ensure successful enterprise application implementations.
• Established a Product Management team that helped transition the organization from a technology driven software business to a market / customer driven business
• Worked as a member of the executive team to develop strategic plans for sales, marketing, and development to support business objectives and revenue targets
• Developed a world wide product strategy, aligning products with customer and market requirements
• Developed value proposition, messaging and positioning focused on highlighting our targeted customers’ pain points
• Worked with sales to implement a solution based selling model, increasing revenues from $6M to $16M in two years. The business model has expanded to $30M annually. The division was recently acquired by Oracle.
• Developed a go to market kit which supported the new solution based selling model for our sale team and channel partners. It included conversational questioning guides, reference stories, scripts, RIO calculators, templates, presentations, competitive analysis, collateral, demos, and branding guides.
Global Knowledge, Inc Richardson, TX 1997-2000
eLearning Technology R&D
Researched and developed new learning technologies to address customer and development needs. The key objectives were: to ensure the highest quality, innovative self-paced training, cost effective production process and generate the maximum return on investment; while delivering customer focused courses.
• Created a Self-Paced “Engage” training model driven by customer input and business product ROI needs, including:
o Delivery model / technology selection
o Repeatable development methodology and process / automation tools
o “Engage” model reduced development costs per instructional hour by 80%
o Repeatable model allowed for cross training and optimal use of development resources
o Designed and programmed software simulation engines for rapid development
Superscape, Inc. Palo Alto, CA 1994-1997
Senior Pre Sales Design Engineer
Developed, programmed, and sold Virtual Reality based training solutions and development tools for customers such as Nabisco, SCB, Motorola, and Nortel.
• Technical lead for the sales team responsible for closing a five year contract with Nortel valued at $3.6M license and $3M consulting
• Established and managed a consulting group in Dallas, Texas consisting of five virtual reality consultants
• Transferred technology to customers design group
• Designed and programmed virtual reality training simulations for Telecom products resulting in over $4.5M in revenue over three years
Technology
• PHP 4/5.0
• OOP Development Methodology
• Ajax
• JavaScript
• MSSQL
• Oracle
• HTML
• CSS
• Prototype Framework
• XML
Education
1994 Masters Institute San Jose, CA
• BS Multimedia Communications
1997 PMI Institute
• Project Management
2002 Pragmatic Marketing
• Product Management & Marketing Seminar
2008 Global Knowledge
• MBA Boot camp
• Strategic Planning