Naima Bouziane
Newark,DE 19711
************@*****.**
Skills :
Fluent speaker of Arabic,French and English
Skilled user of Microsoft Word and Excel programs
Problems-solver with creative solutions
Multi-tasking orientation
Experienced with Medical Billing and Insurance Reimbursement
Education :
High School (lalla Aicha)
Focused on Science
Art School (Artec)
Design
Business Experiences:
MCS
Debt Collector
Responsible for maiking phone calls to customers who were delinquent with
creditors
Offerd Solutions and payment plans that were beneficial to the company and
the customers
Web-Help
Customer service
Fast-paced international call center receiving phone calls from customers
Interested in purchasing clothing and shoes. Customers and the company
were based in France
HCG
Sales Representative
Made cold calls to potential customers to sell, Dental and Disability
insurance policies
processed applications on-line and answered customers inquiries
HSBC
Bilingual Customer Service Representative
Responsible for making phone calls and receiving calls from Canadian
customers to make a claim for life or disability
Medical Experiences :
Boustane Clinic
Medical Assistant
Confirmed appointments with patients,answered incoming calls,processed
medical billing information and insurance
Phlebotomy Laboratory
Medical Assistant
Answered incoming calls,processed medical billing and confirmed
appointments with patients
References Available upon Request