Robert L. Cheung

*** ******** *****

Columbia, South Carolina 29212

Mobile Phone 803-***-****

E-mail r5g2ox@r.postjobfree.com

QUALIFICATIONS As an innovative and creative manager, I am able to blend my appreciation for people with my attention to detail. This allows me to consistently exceed expected goals on a personal and professional level.

EDUCATION

1986 AS, Mechanical Engineering, Midlands Technical College

1991 BA, Retail, University of South Carolina

EXPERIENCE

03/2006-03/31/09 University of Phoenix, Enrollment Manager/Counselor (Columbia, SC)

Enrollment manager are responsible for the Columbia Team to meet or exceed budget, currently have 13 enrollment counselors with a 92% at or over budget. Other duties hire new employees, training and adhere to the changes of enrollment process.

07/05-03/06

Cingular Wireless, Retail Sales (Columbia, SC)

Retail Sales representative main duties are to meet or achieve quota for wireless data products and other handheld devices while maintain a high level of customer services for existing business.

02/04-07/05 Alltel Communications, Indirect Sales Representative (Columbia, SC)

As Indirect sales representative, major duties were to meet or exceed wireless quota with a high ARPU(Average Revenue Per Unit).

Wireless quota can be obtained by post paid or pre paid with a minimum of 39 posts paid to consumers or small business. Each sale should include accessories and features (text message, web, insurance etc.) to increase APRU. APRU is an extra incentive for representatives but is not a quota requirement. Last quarter’s wireless is 120% and ARPU is 100.38 %

Other duties are inventory control, daily bank deposits and high level of customer’s service which includes billing information, new products and rate plans. Ranked Top Ten in the Ace award for the first quarter for 2005.

07/2005 Sprint PCS, Retail Sales Manager (Columbia, SC)

As a retail store manager main responsibility is to generate sale through the consumer market using local advertisement and local events.

Retail manager main responsibilities include increase or exceed store quota while maintaining a high level of customer service.

Back office duties are inventory control, train new employees, commission adjustments, and keep the store in compliances with Sprint PCS.

8/2002 Sprint PCS, Small Business Dealer Network Manager (Columbia, SC)

The Small Business Dealer Network channel was designed to generate more sales through the business channel by capitalizing on existing businesses and their sales force.

Duties include training employees on new coverage areas, online order entry, technology, customers’ service issues, and dealer’s commission reports.

My territory covers part of North Carolina and a large part South Carolina. Regional Sales grew from zero units per month to 200+ units per month while maintaining churn rate to 2.75%.

3/2000 Sprint PCS, Indirect Account Executive (Columbia, SC)

National accounts for Sprint PCS include Best Buy, Circuit City, Radio Shack, Ritz Camera, National retail stores and office supplies retailer.

IAE responsibilities included setting up marketing kits for kiosks, conducting group training for employees and coordinating outside staffing and radio promotions to create weekend events

Exceeded quota on a monthly basis 125% to 187%, while maintaining a churn rate of 3.24%. Awarded the “Highest Market Sales” and the Pinnacle award. Promoted to the Business Channel shortly after.

3/1995-03/00 PYA-Monarch - Sara Lee, District Sales Representative, (Myrtle Beach, SC)

As an outside sales representative for PYA, budget sales for my district were exceeded by 46%, a direct result of attention to detail for the 35 + accounts under my supervision.

Duties responsibilities were quality control, food and labor cost analysis and updates on the newest trend for restaurant connoisseur.

Sales reported at approximately $1.7 million with accounts receivable totaling over 93% and increased 200 units per month.

Other Career Endeavors

Ocean Life Guard, John’s Beach Service (Myrtle Beach, SC)

Maintained physical requirements and certifications that is necessary to provide safety monitoring to swimmers. Also was member of the Emergency Response Team, division that works after lifeguard hours to provide safety for tourists..

Instructor, Genova Karate (Columbia, SC)

Trained clients from five years of age upward, also assisted in Street Smart and Stranger Danger programs, peer pressure education for teens, and rape prevention class instruction. We developed clientele base through successful demonstrations at various community events.

AWARDS & SKILLS: 1998 PYA / Monarch Sales Award, 1.4 Million in sales

2000 Sprint PCS Highest overall Market Sales

2000 Sprint PCS Pinnacle Club

2002 Sprint PCS Salesman of the Month - Four consecutive months

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