Brian C. Stearns
**********@*****.***
EDUCATION
University of Arizona, Tucson, AZ
Bachelor of Arts in Regional Development
Minor in Business Administration
August 2008
SALES EXPERIENCE
Sports Radio 790 The Zone, Atlanta, GA 09/08-01/09
Sales Intern
- Shadow account executives on sales calls
- Created numerous presentations for sales representatives using Microsoft Office 2008
- Answered incoming calls and fulfilled subsequent duties for clients in a punctual manner
Aquafina On The Bricks Concert Series, Atlanta, GA Summer 2003, 2004
Ticket Representative
- Promoted ticket sales in school and throughout local Atlanta community
- Responsible for daily income totals and delivery to parent company
CUSTOMER SERVICE EXPERIENCE
LAZ Parking Inc./ W Hotel, Atlanta, GA 10/08-Present
Valet Attendant
- Display calm attitude in hectic environment when under pressure
- Handle expensive vehicles with the utmost care and responsibility
- Portray excellent customer service skills and create customer relations
V.I.P Parking Solutions, Tucson, AZ 11/06-08/08
Valet Attendant
Rockin’ Baja Lobster, Tucson, AZ 04/06-11/06
Server
- Gained ability to anticipate customer needs
- Consistently up sold appetizers and desserts
- Served up to 50+ patrons in a time-critical environment
Concourse Athletic Club, Dunwoody, GA 08/03- 05/04, Summer 2005
Customer Service Associate
- Handled a clientele list with more than 4000 members
- Acted as a concierge and frequently performed “extra mile” duties to appease members
- Upheld a positive brand image as the, routinely, first impression with arriving members
CAMPUS INVOLVEMENT
Sigma Phi Epsilon Fraternity, Beta Chapter, Tucson, AZ 08/06-05/07
Social Chair
- Created and maintained strong relationships with Sororities
- Planned social functions for chapter
- Collaborated with other executives in creating and implementing new recruitment strategies
Sports Marketing Association, Tucson, AZ 08/05- 08/08
Member
- Attended monthly meetings and events
- Promoted University of Arizona sporting events throughout the Tucson community
- Assisted committee heads whenever possible for campus activities