Tiffany N. Bullock
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***** ******** **, **, ******* Station, TX 77840
Home 979-***-****, **********@*******.***
Professional Profile
Over 8 years of experience working in diverse retail sales and customer service environments. Maintain excellent customer service skills and a proven record as a top sales performer. Skilled in areas of order processing, inventory control, and cashier management. Hardworking, energetic, and reliable; recognized for assuming additional responsibilities. Excellent problem solver with strong sales analysis and reporting skills. Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point and Internet.
Professional Experience
Cashier 2008 to 2008
Wal- Mart El Reno, Oklahoma
Achievements: Achieving the "item per hour" goal, achieving the "Scanning" Percentage goal
Responsibilities: Provided excellent customer service through practicing the 10-Foot attitude. Greeted all customers warmly. Assisted customers with the bagging and loading of their merchandise. Moved to the outside/front of the register, when possible, to greet the next customer. Maintained excellent productivity levels by
scanning merchandise quickly and accurately. Attending all cashier training sessions. Familiarized myself with Layaway, Courtesy Desk and People Greeter procedures. Completed all Wal-Mart Basic/ Advanced Training Modules and classes.
Cashier 2007 to 2008
Target College Station, Texas
Achievements: Reaching a goal of 98% for merchandise scanned in an hour
Responsibilities: Received cash from customers or associates in payment for goods or services and performing the following duties. Greeted all customers warmly. Consistently close out register with 100% accuracy, never being under or over the dollar amount assigned. Operated a cash register by scanning items across an electronic scanner to record price, compile printed list, and display cost of the customer's purchase, tax and rebates on the monitor screen.
Co-Manager 2007 to 2007
Journey’s College Station, Texas
Achievements: Meeting the stores goals for the day, week, month and year.
Responsibilities: Succeeded in a fast-paced business environment. Possessed excellent interpersonal and customer service skills. Also the ability to work 45 hours per week including, evening and weekend shifts. Met sales goals for the day, week, month and year. As well as made sure all employees did so as well. Opened and closed the store without supervision. Had an optimistic, passionate, energetic, a commitment to success, and a willingness to work hard attitude. Over saw the productivity levels of 4-5 individuals at a time.
Shift Manager 2003 to 2005
Taco Bell College Station, Texas
Achievements: Promoted to Shift Manager
Responsibilities: Maintained fast, accurate service, positive guest relations, and ensuring products that were consistent with company quality standards. Ensured Occupational Safety and Health Act, local health and safety codes as well as the company safety and security policy were met. Assisted in controlling profit and loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions. Assisted restaurant manager in recruiting, interviewing, and hiring team members. Took disciplinary action with and motivated subordinates. Ensured company standards on equipment, facility and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction.