Kenneth A. Maldonado
San Antonio, TX 78209
*.*********.***@*******.***
SECURITY CLEARANCE
• Valid Top Secret/SCI through January 2012
PROFESSIONAL CERTIFICATIONS
• CompTIA Security+ Certified Professional, No. COMP001009017302 (07/28/09)
• Oracle Solaris 10 Security Administrator Expert Exam, No. 243864149 (09/15/11)
• EC Council Ethical Hacking and Countermeasures (CEH), No. ECC025880 (11/29/11)
PROFESSIONAL SUMMARY
I have more than seven years of network services, customer support, and Information Technology (IT) administration experience in the U.S. Air Force (USAF). I use a strong multidisciplinary background when managing database projects, contingency planning, client needs assessment, project management, and training. A proficient problem-solver; I'm able to analyze clients’ objectives and operations based on stakeholder input while recommending cost-efficient solutions matching operational needs.
• Principal operator and administrator of the U.S. Air Force - Europe’s (USAF-E) $60M Top Secret (TS) network governing 459 PCs at 15 sites in 5 countries.
• Held complete custodial oversight of the base’s $20M metropolitan area network equipment responsible for providing connectivity to 7.5K+ end-users.
• Maintained $1.2M Global Hawk (GH) C2 network through troubleshooting, analysis, and repair of functionality and performance.
• Protected Air Force network and information systems as the primary Information Assurance Officer by enforcing DoD network security, application security, cryptography, and computer security policies.
EDUCATION
2008-present Southwestern College, Wichita, KS
B. S., Business Administration GPA: 3.1 Expected Graduation Date: Spring Term 2012
JOB RELATED TRAINING
• Air Force Client Support Administrator Course, 6/2005
• Apprentice Communications-Computer Systems Operations Specialist, 3/2005
• Electronic Principles, 4/2001
• BMC Remedy 7.1 Administrator Training course 4/2009
• Air Force Trainers Course, 9/2004
• DoD OPSEC Course, 12/2009
• Cisco ICND1 & ICND2 course v1.1, 12/2011
EXPERIENCE
2011-present COMPUTER SYSTEMS TECHNICIAN Lackland A.F.B, TX
Responsibilities:
• Active directory services server/electronic message resources/network storage
• Configures computer platforms and software applications
• Installation, operation, configuration, and maintenance of all I.T. systems
2008-2010 INTELLIGENCE SYSTEMS NETWORK SUPERVISOR Ramstein AB, Germany
Responsibilities:
• Principal operator and administrator the U.S. Air Force - Europe’s (USAF-E) $60M Top Secret network (JWICS)
• Governed the installation and configuration of Windows Operating systems for 459 PCs at 15 sites in five countries supporting 800 analysts.
• Monitored USAF-E JWICS network performance, traffic, and availability of network devices as the JWICS Communications Focal Point Supervisor
• Solarwinds operator for TS/SCI network
Key Accomplishments:
• Wrote a Standard Operating Procedure (SOP) for use of Disk Duplicator; coordinated approval with USAF-E security office
• Completed BMC Remedy 7.1 Administrator training; used acquired knowledge in implementation of new ticketing system and network migration projects.
• Conducted quality control for $600K in IT purchases; installed all equipment for operational use
2007-2008 NETWORK INFRASTRUCTURE TECHNICIAN Osan AB, South Korea
Responsibilities:
• Oversight of the base’s $20M metropolitan area network LAN/WAN architecture
• Responsible for providing connectivity to 7,500+ end-users.
• Installed Unclassified base network for VIP residents; configured DSL and ensured 24/7 LAN connectivity.
• Activating secure/unsecure drops as part of the relocation of staff to new facilities.
• Network performance monitoring and troubleshooting using CiscoWorks
• Cryptographic device configuration and troubleshooting
• Cable management
2005-2007 COMPUTER AND NETWORK ADMINISTRATOR Beale A.F.B, CA
Responsibilities:
• Maintained $1.2M Global Hawk (GH) Command and Control (C2) network through troubleshooting, analysis, and repair of functionality and performance.
• Conducted network configuration, fault isolation, and security management of C2 systems in a 24x7x365 Cyber Operations Center
• Call Manager administrator for secure VOIP communications
JOB RELATED SKILLS/KNOWLEDGE
Hardware/Operating System Platforms: Cabling; CD Writers; Ethernet Devices; Expansion Boards; Firewalls; Hard Drives; Handheld Devices; Hardware Upgrades; Hubs; KVM Switches; Laptops; LANs; Macintosh; Modems; Motherboards; Network Configurations; Network Interfaces; NICs; PC Hardware Configuration; Peripheral Hookups; Printers; Rack Systems; Random Access Memory (RAM); Scanners/Imaging Devices; TCP/IP-based Networking; USB Ports; Cisco Works; SolarWinds; NetIQ
Operating Systems: Windows XP, Vista, Windows 7
Methodologies/Architectures: Client/Server, OSI Model
Security: Windows Server 2003 MMC