Glen Rucker
Little Rock, Ar. 72207
Objective
To obtain a position in the Item Processing/Banking industry
Summary of Qualifications
** ***. ** **perience in the field of item processing.
Skilled in managing employees in multiple areas.
Assisted with FFIC and AUP audits.
First line of technical support for ninety banks.
History of rapid advancement through hard work and dedication.
Accomplished in reducing operational cost due to missed Federal Reserve cash letters.
Experience
Fidelity IFS
Operations Supervisor March 2005 to June 2008
Managed the statement printing and rendering departments that processed an excess of 400,000 accounts and 1,200,000 pages of statements monthly.
Responsible for the burning of capture data on CD/DVD which totaled over 300 disc’s a month.
Oversee the process of Fraud, Signature Verification, and Positive Pay for AFS clients.
Oversee Bankware & AFS security for the National Payment Center.
Fidelity National/Alltel
Night Item Processing Supervisor February 2001 to March 2005
Managed department responsible for the balancing of over 5 million capture items a month locally and remotely.
Responsible for presenting 1.7 million transit items per month to the Federal Reserve Bank.
Managed a sorter room of 5 sorters that captured and encoded over 3 million items a month.
Responsible for the printing of over 300,000 DDA & Saving image statements a month.
Fidelity National/Alltel
AFS TECH Support August 2000 to February 2001
Maintained sort patterns for over 30 clients.
Trouble shoot problems within the AFS software.
Responsible for the burning of capture data on CD/DVD which totaled 100 a month.
Alltel
3rd Shift Supervisor March 1999 to August 2000
Responsible for the fine sorting items such as general ledger, loan tickets and teller tickets.
Oversee the running of and finding of all Exception Items.
Responsible for meeting EIP courier deadlines.
Datamatic/Alltel
Supervisor January 1998 to March 1999
Helped the organization and implementation of a new capture site in the West Memphis area.
Supervised the capturing, keying and balancing of over 100,000 items a month.
Oversaw the running of and finding of all Exception Items.
Responsible for meeting EIP courier deadlines.
Education
Lake Hamilton High School
Pearcy, AR 71933
GPA 3.2
Hobbies
Spending time with my girls
Watching football
Playing golf
Horse racing