SHAIK GAUSH BASHA
**** ********* ******, ***# ***, Halifax, Nova Scotia B3K 5T8
E-Mail: ******@*****.***; Mobile: 902-***-****
Sales Administration
Career Abstract
A dynamic professional with over 6 years of experience in retail Sales & Distribution
Introduced the need for Bifurcation of areas, expanding Rural areas, Additional Concentration on Key Accounts, Increase Infrastructure
An Out-of-the-Box Thinker with a proven track record of increasing revenues, streamlining workflow and creating a team work environment to enhance productivity.
Experience in implementation of marketing/sales promotion plans for business generation.
Proficient at analyzing market trends to provide critical inputs & formulating selling & marketing strategies.
Possess excellent team building, leadership, relationship management and analytical skills.
Improved customer satisfaction levels through Direct Contact Sampling of products to the customers, quickly resolved Customer Complaints.
Over achieved sales targets of Rs. 3 Crores
Excellent Communication skills
Daily and weekly database report and follow ups
Proficient in Words, Access, Excel, PowerPoint, Outlook, Access, Email and Internet research.
Business Skills
Analyse business potential, conceptualise & execute strategies to drive sales, augment turnover and achieve desired targets.
Monitor competitor activities and devise effective counter measures.
Identify, qualify and pursue business opportunities through market surveys and mapping as per targeted plans as well as through lead generation.
Identify new market segments and tap profitable business opportunities.
Evolve market segmentation & penetration strategies to achieve product wise targets.
Enable business growth by developing and managing a network of Channel Partners across assigned territories.
Territories, wholesaler, distribution and retail Management.
Monitor day to day operations.
Guide and train Partners to accomplish set revenue and business targets.
Interface with Individuals / key influencers among Corporates for ascertaining requirements, making presentations and delivering need based product solutions.
Ensure speedy resolution of queries & grievances to maximise client satisfaction levels.
Maintain excellent relations with clients to generate avenues for further business.
Develop and implement Marketing Plans with focus on planning for Advertisements, Hoardings, Shop Front Activities and other Promotional activities.
Ensure effective Merchandise & Display to enhance product visibility and drive volumes.
Manage the gamut of tasks including manpower planning, recruitment, induction and training of Sales Teams, both In-house and at Channel Partners’ end.
Create an environment that sustains and encourage high performance; motivate teams in optimising their contribution levels.
Organisational Experience
One Alliance IT Services Pvt. Ltd May 2010-Jun2011
Consultation Manager
Handling Team for generating reports and payroll process
Invoicing and Billing
Retrieving and validation reports from share drive
Working on Expenses and Budgets
Dealing with employer and employee
Making payment to all suppliers by cash, direct deposits or cheques
British Telecommunications (BT)UK Aug 2008-Mar 2010
Customer contract Manager
Managing Broadband for GSK UK, Consumer Healthcare, Pharma, Ireland, SCS, Nutrition’s, GSK RAS (Remote Access Service) and British Petroleum
Action and implementation on the orders for Broadband Provides, Migrations, Ceases and Rental
Raising Glossi invoices for GSK Pharma, SCS, Consumer healthcare, Nutrition’s, Ireland and BP divisions
Global RAS (Remote Access Service Metrics) Billing for US and Rest of the World
Attending Customer meetings at Client’s place for contract extension Negotiations
Action on ad-hoc customer queries, Falcon Billing, Dealer and Company billing Inventory
Weekly follow up for Debts and payments and exception reports
GlaxoSmithKline (GSK) India Jan 2005-Apr 2008
Sales Officer - Consumer Health Care Division
Handling responsibilities pertaining to sales of all FMCG products, New Product Launches, Product re-launches
Responsible for appointing and managing Distributors, Stock Planning, Scheme Management with Distributors.
Merit of managing Sampling activity in short span of time.
Actively involved organising in Product Promotion & Brand Management like Product shows, Road shows, Theatres, Festivals in Schools, Public Parks, Exhibitions, Clubs etc.
Handling as Forum Champion and Brand Champion.
Generating FORUM MIS Reports, Sales reports, Comparative and Competitive analysis reports, Market survey reports to apprise the management of the organisational progress.
AWARDS & APPRECIATIONS
• Southern Region 1st Best Sales Officer Award 2007
• Merit Award for Sales Performance 2006
• Best Team Award for Southern Region 2006
• Merit Award for Sales Performance 2005
• BT Trustworthy Award • Participation in putting up stalls in Consumer Exhibitions
• Visit of Brand Ambassador – Cricketer Kapil Dev was organised Very Successful
• Junior Horlicks Healthy Baby Contest in the Kids Exhibitions for the first time
SALES CONFERENCES
Annual Sales conference held in Dubai during April 2005
Annual Sales conference held in Singapore during April 2006
Annual Sales conference held in Bangkok during April 2007
Annual Sales conference held in Hong Kong during February 2008
EDUCATION
Diploma in Computer Application Abhitech Computer Pvt. Ltd, India 1999
B-COM Bachelor of Commerce Andhra University, India 2001
MBA Masters in Business Administration in Osmania University, India 2004