Executive Assistant/ Administrative Assistant

Shryll K. Wilson

** ******** **** ** ***. ****● Columbia, South Carolina 29223

803-***-**** (C)

r3p2q2@r.postjobfree.com

Management professional with 3 years combined experience in the administration of health programs for disabled persons and human resource functions. Knowledge of federal and state employment laws and HIPPA compliance. Expert communicator – able to resolve conflicts and negotiate win-win outcomes.

Proficient in Microsoft, Word, Excel, PowerPoint, Access; Adobe Acrobat and Windows XP and Vista.

Areas of Expertise: Employee Development & Training  Team Building

Legal Issues & Compliance  Employee/Company Relations

EDUCATION

Webster University  Columbia, SC Anticipated December 2011

Master of Arts in Health Administration Management

Webster University  Columbia, SC May 2008

Master of Arts in Human Resource Management

Benedict College  Columbia, SC May 2003

Bachelor of Arts in Business Administration Management

PROFESSIONAL EXPERIENCE

T.J. Maxx  Columbia, SC 2008 – Present

Customer Service Associate

• Supervise and train new associates

• Coordinate store activities and special projects

• Conduct inventory and control shrinkage

• Conduct merchandise presentation and markdowns

• Implement strategies to improve customer service, drive store sales, and increase profitability

• Process and deliver cash and credit transactions

• Maintain store appearance and product presentation to company standards

Babcock Center  Columbia, SC 2008 – 2009

Vocational Coordinator & MR Specialist

• Assisted clients with disabilities to determine vocational goals

• Coordinated healthcare and rehabilitation provider services

• Developed curriculum and facilitated Life Skills program for disabled clients/patients

• Developed and updated Individual Treatment Plan based on client strengths, areas of need and goals

• Assessed clients to identify individual needs for services

• Planned programs and activities to appeal to residents and promoted social interaction

• Processed financial status reports

• Documented client services, weekly and activity reports

• Organized records

• Facilitated therapeutic activities and assisted with group events

• Provided training, medication administration, and behavioral support for persons with disabilities

• Participated in monthly supervision meetings with Clinical Director to review client progress

Office Depot  Columbia, SC 2006 – 2008

Customer Specialist

• Supervised and trained new associates

• Replenished merchandise to sales floor and adhered to store visual standards

• Processed and delivered cash and credit transactions

• Maintained store appearance and product presentation to company standards

Shryll K. Wilson Page Two

OTHER EXPERIENCE (cont’d)

W.S. Sandel Elementary  Columbia, SC 2004 – 2006

Instructional Assistant

• Instructed children ages 6 and 8 with specific learning disabilities in the various subject areas

• Administered diagnostic tests and evaluated outcomes of teaching methods

• Coordinated meetings with service agencies

• Assessed students for program placement (e.g., improved reading skills; designed behavior management program students with poor attention span)

• Planned, developed and implemented Individual Educational Plans

• Consulted with general education teachers about working with disabled children in classrooms

• Communicated with parents and school professionals to plan services to benefit the children (i.e., writing IEPs, or individualized education programs)

• Maintained confidential special education records and behavioral management plans

Benedict College  Columbia, SC 2001 – 2003

Accounts Payable Technician

• Processed confidential employee records (salary changes and performance appraisals)

• Assisted University Accounts Payable Officer with processing and disbursement of checks

• Completed and submitted invoices for accounts payable and accounts receivable payments

• Coordinated distribution of payments to faculty, staff, and students

• Compiled and prepared weekly status reports on outstanding expenditures

• Entered and edited accounting journal entries

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