Service Manager

Objective To work with the best in their field and share the knowledge between us.

Education 1985 - 1988 Springdale High School Springdale, AR

Diploma

**** - **** ******** ******* ************, AR

Diploma as Computer Software Specialist

 Adaptation of Software for uses in Business Applications

 Accounting

 Vice President of Phi Beta Lambda

 President’s List and Dean’s List Honors

Professional experience 2007-2009 Truck Centers of Arkansas Springdale, AR

Service Manager

 Management and Operation of Freightliner, Western Star, and Sterling Truck Dealership Service Department

2006-2007 J.A. Riggs Caterpillar Springdale, AR

Truck Shop Supervisor

 Supervision and Operation of Caterpillar Truck Engine Service Department

 Caterpillar Truck Engine Analysis PAR Certification

2003-2006 MHC Kenworth/Volvo Springdale, AR

Service Manager

 Management and Operation of Kenworth and Volvo Truck Dealership Service Department

 Kenworth Service Manager Training

 Volvo/Mack Warranty Training

 Volvo/Mack Failure Analysis Training

1989-2006 Bell International/Isuzu, Inc. Lowell, AR

Service Manager

 Management and Operation of International and Isuzu Truck Dealership Service Department

 Held Various Positions and Titles with Company including Service Advisor, Navistar Warranty Manager, Shop Foreman, Warranty Manager, and Assistant Service Manager

 Navistar Warranty Training

 Cummins Warranty Training

Professional memberships Arkansas Trucking Association for 10 years

Chairman of Drive train and Air Brake Categories for Arkansas Trucking Association Technician Championships for 5 years

Member of Northwest Arkansas Vocational Technical Institute Diesel Technology Advisory Committee for 10 years and Chairman for 2 years

References Randy Wright – Truck Centers of Arkansas – 479-***-****

Mike Tedford – Truck Centers of Arkansas – 479-***-****

Kenneth Stouten – MHC Kenworth/Volvo – 479-***-****

Glenn Miller – Comstar Enterprises – 479-***-****

Chris Walters – Coors of Western Arkansas – 479-***-****

Art Cornielson – Tyson Foods, Inc. – 479-***-****

David Dummond – Tyson Foods, Inc. – 479-***-****

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