Maintenance Customer Service
Resume:
Robert Harris Jr.
Montgomery, Alabama 36117
Home: 334-***-****
Email: ************@*****.***
Qualifications:
My objective is to secure a full time position with a company that could utilize my experience and teamwork and will allow room for growth. I have over 15 years of experience in the field of Maintenance. I have successfully managed landscaping team, Building maintenance team, office administration teams, security teams, warehouse teams, mailroom teams and janitorial teams. I have the skills and knowledge not only to manage the employees, but to also perform the same task with them as a team player and what knowledge I lack for this opportunity, I’m willing to learn with an opportunity given.
Professional strengths:
• Possess over 15 years of professional experience in the maintenance field.
• Possess excellent organization and management skills and the ability to adapt to change and surrounding responsibilities.
• Goal oriented and ability to handle multiple tasks.
• Experience in managing front desk operations, processing sales order and communicating reliable information to customers.
• Proficient in basic operating systems like Microsoft Word, Excel, PowerPoint, Access, Outlook, Vista, Windows XP and the Internet.
• Ability to maintain good relationship with customers, employees and contractors.
• Budget Tracking Experience.
• Possess the skills to make general carpentry, electrical, plumbing, painting and preventive repairs.
Professional Experience:
RLH Endorsements Handyman Services (Part time)
2008 till date
Title (Handyman)
• Responsible to provide excellent customer service to customers while performing various home & Commercial Preventive maintenance and repairs such as electrical, carpentry, masonry, plumbing, washer & Dryer repairs, Wood & Tile floor installation, interior & Exterior Painting, pressure washing, Ceiling Fan repairs & installation, Lawn Maintenance, Water Heater installation and etc.
Montgomery Job Corps
06/2005 to 05/2011
Facility Manager
• Handled the tasks of managing calendars, scheduling meetings and training & supervising for a staff of 12 employees to ensure all landscaping, warehouse, maintenance, security, janitorial and administrative task were performed on a daily basis according to the standard of the center.
• Handled the coordination and maintain weekly attendance and annual vacation records for 12 departmental employees.
• Assisted with the coordination of the weekly and monthly Manager's & safety meeting.
• Handled the task of assigning work orders.
• Handled and delivered pull orders by forklift to various buildings and locations on the facility.
• Handled the task of working directly with the postal service, FedEx & other shippers to ensure best rates and speedy pickup and deliveries.
• Handled the task of making sure all preventive maintenance was followed as scheduled.
• Maintained the responsibility to assist the Property Clerk with preparing outgoing shipments and correspondence like faxes, e-mail and overnight packages.
• Handled the tasks of recording and transcribing minutes of meetings as per requirements.
• Handled the tasks of monitoring budgets, managing capital purchases, direct vendor relation and completed reports for the Finance Director with the funded budget, Fund Account & Uniform System of Accounts being considered.
• Handled the task of quality assurance to ensure reports, orders, inventory, transportation logs, maintenance logs, DOL assessments were accurate and completed in a timely manner.
• Maintained the responsibility to meter outgoing mail, sort incoming & outgoing mail, pick up & deliver mail to post office & faxes and copies.
• Organized and maintained preventive files, correspondence, systems and other essential records.
• Handled coordinating the department repair schedules and making appointments with contractors and assigned work orders to maintenance technicians...
• Handled the responsibility to maintain a Monthly inventory for over $100,000 of equipment.
• Handled the responsibility to interview, hire, discipline, evaluate and train employees.
• Performed other administrative tasks as assigned.
Touchstone Properties
08/1997 to 06/2005
Facility Director
I worked as the Facility Maintenance Director and supervise 13 employees for three different commercial Building locations during my time of employment with the company.
• Maintained full responsibility to process work orders in a timely manner and to respond to all complaints professionally to resolve the issue for the customer.
• Organized and maintained preventive maintenance correspondence, systems and other essential records.
• Handled the responsibility to interview, hire, discipline, evaluate and train employees.
• Responsible to assign work orders as scheduled.
• Handled the assignment of lawn maintenance to landscapers.
• Handled the responsibility to maintain a Monthly inventory
• Performed other administrative tasks as assigned.
Castle & Cooke Properties
07/1993 to 08/1997
Maintenance Technician
• Handled the arranging and coordination of shipments and incoming work orders
• Responsible to unload & load shipping containers.
• Responsible to perform routine maintenance around my assigned facility and other properties as assigned.
• Handled the responsibility to load, bound, and arrange pallets, labeled for staging.
• Utilized hand held computerized system to verify shipments and identify loads for repacking and distribution.
• Collaborated with Senior Management to define maintenance requirements and supply issues.
• Handled the task of unload and loading racks in the warehouse using the forklift.
• Ensured the timely and regular maintenance of facility equipment.
Educational Summary:
• High School: Robert E Lee High- Graduated 1989
• Associate Degree in Business Administration, Denver Business College, 1997
• Served in US Marines –1989 to 1993 Active Duty (Honorable Discharge)(Awarded 7 Combat Medals & Ribbons) Title: Primary 0311/ Secondary- Maintenance Specialist
• Served in Hawaii National Guard- 1993 to 1997- Title: Maintenance Specialist
• Served in Navy reserved 1997 to 2005- Title- Construction Specialist
• Forklift Certified
• Certificate of Completion: Hazard Communication
• Certificates of Completion: SSCO1 Communication for Facility Managers Part1
• Certificates of Completion: SSCO2 Improving Interpersonal Skills Part2
• Certificates of Completion: SSCO3 FM Meetings & Written Communications
• Certificates of Completion: SSCO4 Presentations & Communication Technologies
• Certificates of Completion: SSCO2 Communication for Facility Managers Part2
• Certificates of Completions: O & M Part 1: Introduction to Operations & Maintenance
• Certificates of Completions: O & M Part 2: Operations of Building Systems
• Certificates of Completions: O & M Part 3: Operations of Grounds & Exteriors
• Certificates of Completions: O & M Part 4: Operations of Interior Systems & Other Services
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