Financial Career

To Whom It May Concern:

You will see that I have considerable work experience and am persistently working toward achieving challenging goals. Additionally, I am a firm believer in personal flexibility and innovative approaches to attaining any objective. I have an established track record for handling complex responsibilities in a variety of capacities, specifically in customer service.

As a bankcard representative for Wachovia, I took pride in the adamantly ensuring the integrity of this financial institution. In my managerial pursuits with Long John Silvers' Restaurant, I proudly represented the company by successfully managing 8-10 employees per day.

I am a true team player and a highly motivated people’s person. In

essence, I am a well-rounded individual who consistently meets or

exceeds established goals and standards. I am confident that I would

be an asset to your organization.

I invite you to review my resume and to contact me at 757-***-**** to discuss the value and positive attributes I will bring to your company. I am eager to meet with you and hope to hear from you soon.

Sincerely Yours,

TyWandria A. Boggs

Employmwnt History:

MasTec, Inc: (Arvon Temp. Agency)

Administrative Assistant October 2007- Present

~ Use Dominion's Web Portal Navigation System to obtain As-Built reports for jobs that need to be completed within the Hampton Roads area, print jobs to enter into the daily job log, close out jobs that were submitted as complete.

~ Use a Contractor Billing Work Order system to enter thorough information for each As-Built received.

~ Review each mapping details and create a detailed description in the Mis Utility Ticket Entry system for locators to complete marking instructions.

~ Utilize an Oracle Fiscal Discover system to manage any and all payment adjustment, reconcile and make adjustments to equipment amounts for all contractors, verify accuracy of amounts used in comparison to invoices received.

Community Personal Care:

Receptionist July 2006 - May 2007

~ Maintained confidentiality of employees, recipients and Community Personal Care.

~ Communicated effectively with visitors, recipients/family and staff via telephone using appropriate messaging technique.

~ Treated the recipients, employees and visitors with courtesy and respect.

~ Assisted management with new trainees and employees needs such as: issuance of duty and training materials, distribution of security verifications, and documentation of scheduled time recording.

~ Performed handling of all correspondence for agency in accordance with the Federal State and Local regulatory agencies.

Old Dominion University: (Caliper, Inc. Temp Services)

Administrative and Office Specialist III January 2006 – May 2006

~ Guaranteed all procedures, functions and appointments were completed for the Office of the Director of Teacher Education and Four University Advisors.

~ Welcomed and provided customer service for all Students, Faculty and visitors.

~ Ensured all data entry, filing, and office tasks were properly maintained and fulfilled.

~ Utilized word processing, spreadsheets and Lotus Notes in support of advising field placements and licensure responsibilities.

~ Maintained all office equipment including telephones, computers, fax machines, and copiers.

~ Performed secretarial duties for the director utilizing word processing, spreadsheets, and desktop publishing programs in support of the advising, field placements and licensure responsibilities.

~ Worked independently collecting and preparing supporting data and documents for the director in preparation for orientation sessions and meeting.

~ Coordinated payroll responsibilities for student workers; maintained records of expenditures of office budget allocated for the purchase of supplies, equipment, services and professional expenses of the director and three advisors.

~ Input hours worked for all temporary assistants in order to create a limited purchase order receipt.

~ Received, processed, and typed acceptance letters for students admitted into the Department of Education program and maintained praxis and related databases.

Norfolk Public Schools Administration Building: (Caliper, Inc. Temp Services)

Secretary for Chief Financial Officer October 2005 – January 2006

~ Provided administrative executive level secretarial support to the Office of the Chief Financial Officer.

~ Administered and regulated the parking program implemented for the entire staff that entailed parking decals and signs for all administrative staff.

~ Receptionist for a multi-line phone, transferring and directing all clients to the appropriate department.

~ Executed all clerical duties by ensuring all data entry, filing and office tasks were maintained and fulfilled properly.

~ Effectively mentored and trained the upcoming candidate for the secretarial position.

ICT Group:

Sales Advisor

May 2005 – October 2005

~ Provided customers with technical assistance with their personal computers by disseminating which department handled their particular issue.

~ Verified and ensured the accuracy of beneficiary forms received through every client and contracted companies.

~ Trusted with confidential information of customer’s credit card information to create a client personalized service plan.

Towers Perrin: (Spherion, Inc. Temp. Services)

Central Operation Team Member October 2004 – May 2005

~ Verified beneficiary forms received were accurate and performed precise data entry for each form.

~ Issued and distributed letters to participants in regards to additional required information.

~ Always complied with all guidelines established by the contracted client for beneficiary forms received.

Long John Silver’s:

Assistant Manager July 1995 – December 2003

~ Kept accurate records of transactions by implementing an excel worksheet still to keep reliable information of all daily log of cash and food counts, allowing efficient food consumption.

~ Shaped original creative marketing ideas for new food items and product launches to promote sales and customer satisfaction.

~ Responsible for receiving and depositing all company funds twice a day.

~ Interviewed, hired and trained all future employees.

~ Responsible for assigning duties, administering payroll and establishing the employee work schedule.

~ Maintained customer satisfaction by resolving all customers’ complaints.

Wachovia Bankcard Services:

Customer Service Representative October 2000 – December 2001

~ Ensured all accounts were updated from cardholders, using a database of their proper mailing address and security information.

~ Trusted to obtain confidential information of the cardholders to guarantee the correct information was given to all accurately to all customers.

~ Made certain there was customer satisfaction by assuring all issues were addressed and resolved before a situation arose.

Educational Experience:

High School Degree September 1993 - June 1997

~ Indian River High School

23 Credit Advanced Diploma

Junior Air Force ROTC

Secondary Education Summer 1998 & Spring 2002

~ Tidewater Community College

2 Semesters

Business Administration

Skills:

Microsoft Office Word Switch Board Internet Navigation

Microsoft Office Excel Fax Machine E-mail Distribution

Microsoft Office Outlook Copier Calculator Operation

Microsoft Office Tools Printer Windows Messenger

Oracle (Discover) ARM Web Portal Ticket Entry (Mis Utilities)

Extra Curriculum Activities:

Gamma Sorority Member September 1993- June 1995

Female Varsity Basket Ball Manager November 1994 – February 1996

Junior Air Force ROTC September 1994 – June 1997

~ Drill Team Commander September 1996 – June 1997

~ Flight Commander 3 Separate Semesters

Contact this candidate