Customer Service Medical Billing

Kristina Abdul

*** ***** *** ****** ***** PA ****3

Phone: 215-***-****

Strengths

• Friendly, enthusiastic, self-directed, ambitious, dependable, flexible, and detail oriented.

• Strong communication and interpersonal relation skills.

• Customer service and problem solving skills.

• Recognized for reliability and “getting the job done” through persistence and a strong work ethic.

• Microsoft XP version, Word Excel, Quattro Pro and IBM Personal Typing System II, Internet.

• Calculating employee earnings to determine gross wages, prepare payroll records and paychecks.

BYL Collections Services- West Chester, PA October 2010-November 2010

Medical Billing

Billing for medical and all commercial carriers, following up on unpaid accounts or denying claims for their status, data entry, answering phones, filing, faxing and copying documents. Develop spreads for tracking claim checks for physicians. Look up ICD-9 codes to verify if a code has been changed.

Po-Well Trauma Cleaning Squad - Upper Darby, PA March 2009 -April 2009

Receptionist

Filing records and sending mails out, set up interviews and keeping updates on new hires. Making and receiving calls.

Bombay Furniture Store - Springfield, PA October 2007-Feburary 2008

Customer Service Associate

Organized and Interior design of store, cash handling and credit card processing, worked closely with supervisor and manager. Handle customer complaints with professionalism and a positive attitude in fast paced, stressful situations.

Abdul Enterprise - Darby, PA February 2005 - June 2008

Receptionist/Administrative

Filing records and maintaining a systematic filing system, bookkeeping, accounts payable, accounts receivable, provided additional clerical and administrative support as needed

Upscale Magazine - Philadelphia, PA June 2005 -September 2005

Customer Service Associate

Display setup, Planogram, Merchandizing, Stocking, Courteous and efficient in handling customer order inquiries, provided clerical support as needed.

Education

Red Rock Job Corps Center - Lopez, PA September 2008 – April 2009

Major: Business Technology

Penn Wood Senior High School – Lansdowne, PA

Major: Academics September 2006 – June 2007

Western Pennsylvania Cyber Charter School - Yeadon, PA September 2007 – June2008

Major: Academics - Second honor award student

References furnished upon request.

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