Hotel management and customer service,

Mary Ann Bills

**** ********* **. *******, ** ***27 901-***-****

Objective:

To obtain a position with a company that offers challenging responsibilities and

the potential for advancement.

Experience:

Ramada Inn/America’s Best Value Inn/Artisan Hotel

General Manager/Guest Service Agent/Accountant/Assistant Manager/Guest Service Agent Supervisor/Office Building Manager 901-***-**** 03/22/02-----10/13/09

Managed 173 room Hotel

Maintained all scheduling

A/R & A/P

Payroll

Operated multi line phone system

Inspector

Check guest in and out

Balanced daily totals

Responsible for daily deposits

Responsible for all customer service issues

Responsible for all employees including Guest Service Agents, Housekeeping, and all Maintenance personnel

Responsible for all daily operations of hotel

On call 24 hours

Also Responsible for a 4 story office building

Taking tenants complaints

Collecting tenants rent

Leasing out office space

Admiral Benbow Inn/Villager Lodge 08/06/77----03/22/02

General Manager/Guest Service Agent/Secretary, etc.

Managed 190 room Hotel

Maintained all scheduling

A/R and A/P

Payroll

Operated multi line phone system

Inspector

Checked guest in and out

Balanced daily totals

Responsible for daily deposits

Responsible for all customer service issues

Responsible for all employees including Guest Service Agents, Housekeepingand all Maintenance personnel.

Responsible for all daily operations of the Hotel

On call 24 hours

Personal References:

Mr. Mouneer 702-***-****

Shabir Allad 901-***-****

Jimmy Farris 901-***-****

Mr. Elliott 662-***-****

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