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Sales, Customer Service

United States
November 16, 2009

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*** ****** ***

Steubenville, OH ***** Home 740-***-****

Cell 740-***-****

Jacqueline Dean


Coord-Property CFRST- Courtyard Pittsburgh Airport(579196)

Experience 02/08-04/09 Holiday Inn Weirton, WV

Sales Manager

 Responsible for obtaining new business as well as servicing existing accounts.

 Created and maintained website business

 Greeted and assisted customers.

 Responsible for organizing banquet and meeting rooms.

 Helped as need throughout hotel.

6/07-05/08 Bradford College Pittsburgh, PA

Admissions Assistant

 Liaison between potential students and school.

 Successfully met daily and monthly sales goals.

 Telephoned 50-70 students daily to schedule school tours.

11/05-03/07 Quest Diagnostics Pittsburgh, PA


 Performed numerous successful venipunctures daily.

 Experience in Patient Registration and Lab Processing.

 Performed venipunctures on patients of all ages

01/87-03/05 US Airways Pittsburgh, PA

Senior Flight Attendant

 Supervise and coordinate all aspects of Cabin Safety and Customer Service.

 Numerous letters of Commendation for In-Flight excellence

Education 04/05-07/05 Phlebotomy School Pittsburgh, PA, Basic and Advanced Phlebotomy

 Experience in ALL types of blood collection

 Training on Infection Control

 Blood collection for legal alcohol testing

09/83-06/84 Business Careers Institute Greensburg, PA

Secretarial/Word Processing

 Maintained High Honor Roll during entire tenure.

1983 Hempfield Senior High School Greensburg, PA

High School Diploma


Excellent interpersonal, organizational and writing skills. Able to communicate effectively with individuals of all levels. Customer Service experience in the Travel Industry as well as the Medical and Sales Field.

References available upon request.

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