Executive / Administrative Assistant

SHERRY BROWN

OBJECTIVE:

To perform my job successfully by utilizing acquired skills and by adding to my knowledge for future promotional opportunities.

ADMINISTRATIVE / EXECUTIVE ASSISTANT

9 years experience; ranging from supporting the facility Vice President to the Director of customer service.

Outstanding leadership ability, able to handle priorities on a daily basis, demonstrates initiative and strong organization skills. Show sound judgment and the ability to maintain all aspects of highly confidential and time sensitive material. Comfortable adapting to a rapidly changing environment.

EDUCATION

Professional Business Vocational School, Houston, TX (1989 – 1991)

• Studies: Business Management

Jesse H. Jones High School, Houston, TX (1989)

CORE QUALIFICATION

 Strong computer skills in MS Excel, Word, Visio, Outlook, Lotus Notes, Internet, Intranet, ten-key by touch

 Quick learner

 First point of contact for employees and visitors

 Thorough knowledge of modern office practices and procedures

 Answer inbound calls

 Ability to multi-task.

 Create spreadsheets using excel.

 Schedule meetings, arrange conference calls, take minute meeting

 Serves as a liaison between executives, managers, and visitors

 Coordinate travel based on minimum guideline

 Supervisory Experience

 Team Player

PROFESSIONAL EXPERIENCE

DISTRICT SECRETARY

Lewis Crane & Hoist (Lewis Equipment), Houston, TX 10/2008 – 1/2009

• Report to the District Manager & Operation Manager

• Administrative support to the branch office and first point of contact for clients and customers.

• Track payroll by comparing to employee clocked time and billing logs.

• Create and update work orders, create & mail invoices, and record billing in work order log. Gather, tabulate and report information daily (i.e. payroll, accidents, and incidents).

• Review reports, files and other documents for the purpose of ensuring accuracy and completeness and conformance to standard procedures.

• Track budgetary financial information

• Maintain the office organization (i.e. order supplies, inventory, audits, route incoming and outgoing mail, maintain files).

• Collaborate on special projects

• Coordinate travel arrangement

• Create correspondence

• Employment verification, track paid time off, explain company benefits to employees.

ADMINISTRATIVE ASSISTANT

Finger Furniture Company, Sugar Land, TX 10/2007 – 10/2008

• Report to the Vice President of distribution

• Create and maintain spreadsheets for reporting purposes.

• Maintain organizational charts

• Setup and maintain department records and file

• Code invoices for accounts payable processing

• Coordinate travel arrangement

• Track attendance and vacation time; track clocked hours utilizing the ADP payroll system to ensure employees adhere to company policy and guidelines.

EXECUTIVE ASSISTANT / SYSTEM ADMINISTRATOR

Macy’s Logistics and Operation, Houston, TX 12/2004 - 10/2007

• Report to the Vice President of Logistics and support a team of multiple high level executives by relieving them of clerical and administrative task.

• Prepared agendas, notices and minute meeting, tracked budget expenditures, answer incoming calls and assist with issues requiring immediate resolution.

• Create spreadsheets and maintain information, binding financial data for review and presentation.

• Maintain department files and record retention.

• Coordinate travel

• Process expense reports

• Coordinate office moves as needed, (i.e. phones, transfers, computer set up, furniture moves).

• Collaborate on special projects

• Provide IT support, ensuring all employees and executives received various level of system access allowed for job transfers and additional system access on a per department level basis.

• Perform monthly system audits; act as a liaison between corporate IT to ensure everyone was abreast of new, updated and system changes.

• Act as an information source on facility policy and procedures.

 2007 Recognition award

ADMINISTRATIVE ASSISTANT 5/1999 – 12/2004

Foley’s Distribution Center, Houston, TX

• Report to the Director of Furniture Home Delivery and Customer Service call center.

• Oversee general office duties,

• Provide quality customer service by researching and resolving escalated customer issues on behalf of the Director.

• Utilize call center technology to input, track and report customer issues.

• Provide and distribute inter office reports.

• Ability to prioritize and organize work related tasks and special projects.

• Handled and process refund checks and gift card request to accommodate customers.

 Promoted to Executive Assistant

INVENTORY CONTROL SUPERVISOR 6/1995 – 5/1999

• Supervised a department of 20 associates to ensure quality & excellence in the input of data entry and troubleshooting of merchandise leaving the distribution center.

• Plan weekly work schedule to accommodate business needs.

• Perform bookkeeping, prepared final closeout reports.

• Collaborate with other colleagues on merchandise transfers, payroll, meeting preparation and annual inventory and audits.

 1996 Supervisor of the Month award.

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