. Bruce Sanders
Bronx, N.Y. **452
Email: ************@*****.***
JOB TARGET: Cisco Voice Engineer
PROFESSIONAL SUMMARY: Seasoned IT professional with several years of rigorous experience with the ability to work well under pressure, make wise decisions, and has a strong motivation for career advancement. I am seeking a challenging position where I can utilize my skills within LAN and WAN Network Infrastructures OSI Layers, installing, implementing, configuring, and administering their multi-service platforms.
CERTIFICATION:
In pursuit of CISCO CCNA VOICE
EDUCATION: CUNY Queens College of New York CCNA Voice Program 04/12 – Present, Computer Career Center – Garden City, N.Y. LAN/WAN Specialist Program
TECHNICAL TRAINING & SKILLS:
Communication Manager Express, Cisco IP Telephony, Trunking Cisco IOS, LAN/WAN Infrastructure & Connectivity:
DHCP, DNS, TCP/IP, DSL Cable (Copper and Coax), Ethernet 10/100, UTP, VLAN, VPN, Microsoft Office Suite 2007, Active Directory
ROUTING PROTOCOLS: SCCP, SIP, MGCP, H.323, BGP, EGP, EIGRP, FRAME RELAY, OSPF, and RIPv4
OPERATING SYSTEMS: Windows NT, 2000, XP, Vista, Windows 7, Windows Server 2008R2, IBM AS400
MICROSOFT:
• Created and implemented group policies; manage basic and dynamic disks, installed, configured network printing and Internet printing.
• Installed and configured DNS and DHCP with Server 2003, configured RAS and VPN; installed Certificate of Authority
• Administrated the Transmission Control Protocol/Internet Protocol (TCP/IP) suite in Microsoft’s XP, installed and configured DHCP, DNS, FTP, and WINS services.
• Planned, designed, installed, and maintained a state-of-the-art cabling system; created and administrated user and group accounts; manage network resources
• Installed Windows Vista/Windows 7 and perform post installation and routine administration task; administration tasks; administered user profiles and system policies; customized user environment; set-up and troubleshoot local and network printing; created and used the registry; installed and configured local network printing; installed and configured Network Interface Cards; effectively used troubleshooting resources and tools; used Disk Performance utilities.
WORK EXPERIENCE:
Allure Entertainment – Brooklyn, NY 08/11 – Present
Network Support: Abetted in the installation of Cisco VoIP 7960 ephones and ephone-dn’s, install, configure, and maintain virtual local area networks on Cisco’s Catalyst 2960 switch, installed cabling and set-up racks, installed wireless access points, interface with outside vendors, and added additional nodes when required.
Airtechniques Inc. – Melville, N.Y. 09/06 – 04-11
Technical Support: Abetted with the configuration, and installation of routers, switches, and peripheral devices, troubleshot digital radiography images using different software, had cross-functional responsibilities with software engineers, programmers, and end-users, performed call center duties via Avaya’s IP phone, documented weekly meetings, and ensured clients needs were met via fax, email, and/or a phone call.