Multi talented Bookeeper

Phyllis G. Mercer

**** ******* ******, *** **

Bronx, NY 10463

Cell# 347-***-****) Home# 347-***-****)

Email: **************@*****.***

Summary of Qualifications

To provide office administrative and clerical support, including handling confidential information. Experienced in Microsoft word, Access, Excel and Power point and accustomed to meeting tight deadlines. I have excellent telephone, filing, interpersonal and organizational skills; also in meeting planning and travel arrangements. Have problem solving capabilities and can multi-task a variety of challenges and responsibilities.

Work Experience:

Administrative Assistant, Columbia University, New York, NY

June 2002 – June 2011

As organization’s single person to the department provided administrative support to the Associate Professor and 15 staff members of the research laboratory of the department of Ophthalmology.

• Served as a Liaison between all impacted departments to ensure proper communications

• Organize special event, and handled complex calendar

• Responsible for managing all levels of administrative tasks that include conference, meetings and arrangement of international and domestic travel

• Helped in development of presentations of all administrative levels

• Handled confidential and sensitive information very carefully.

• Responsible for meeting persons and special interest groups.

• Prepared purchase orders for purchase and P-card reconciliations

• Prepare budgets and bio sketches for the National Institute of Health Grant

• Responsible for all bookkeeping (quick books), petty cash and expense reimbursements

• Handle the ordering of laboratory equipment and office supplies and create filing system

• Prioritize and manage multiple projects simultaneously, and follow ups

• Primary point of contact for all vendors and government institutions

Administrator Secretary, St Luke’s-Roosevelt Hospital, New York, NY

May 2002 – June 1998

As secretary to Medical and Human Resources Director my duties were:

• Prepare and process payroll for 80 employees

• Prepare New York State budget report and NYS grant applications.

• Responsible for the budget and payroll operations of the department

• Handled Medicaid issues for patient

• Trained clerical staff in department Policy and Procedure

• Coordinate and maintained weekly attendance and annual vacations records for the entire programs.

Unit Secretary, Emory Hospital, Atlanta, GA

April 1998 – March 1995

As unit secretary to the department of Urology my duties were:

• Greets patients upon arrival;

• Provides patient encounter forms ; provides charts and forms to physicians when patients arrive; answers phone inquiries; calls in prescriptions; prepares charts; retrieves medical reports and test results; mails.

• Schedule patients appointment; and confirmation of appointment through IDX; provides weekly patient schedule to physicians; schedules appointments for various of tests and studies; coordinates with answering service regarding physician call schedules and other issues;

• Obtains pre-certification from insurance carriers for medical studies and procedures; collects copayments and updates computerized records; transcribe and prepares correspondence and schedule through IDX system.

Education and Training:

1977 – 1979 Associates Degree in Secretarial Science at American Business institute of Brooklyn

1980 – 1986 United States Army- Ft Sam, Houston Texas – Administrative and Medical Secretary

1998 - IDX Training & medical terminology at Emory Hospital – Atlanta Georgia

1999 - A+ certification for building computers

Computer Skills

Microsoft Office: Word, Access, Power point, Excel and Outlook

Oracle system

People Soft

Quicken,

Eagle system

Advance Photoshop

Language:

Basic American Sign Language

References furnished upon request

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