Sales Process Improvement

Joe T. Butler, M.B.A.

***** ********** ***** • Riverview, Florida 33579

813-***-**** • r0962s@r.postjobfree.com

* ******* ****

Accomplished Human Resource Business Partner with 10 years of blended corporate and staffing experience in constantly expanding roles. Proven ability to foster strategic partnerships across a variety of cross functional areas and align recruiting strategies with business goals and objectives. Possesses a passion for the business and continually focused on increasing product knowledge expertise. Flexibility and resourcefulness to adapt performance in a constantly shifting, matrix work environment. Highly disciplined, tenacious professional with a keen client needs assessment aptitude.

Core Competencies:

Exceptional Negotiating & Influencing Skills Strategic Sourcing Metrics Driven Cross Functional Leadership & Project Management Vendor Selection & Management Productivity Optimization & Process Improvement Strong Business Acumen Customer Centric Active Listener People Development & Engagement Policy & Legislation Interpretation Transparent Communicator Competency Identification & Assessment Scalable Process Management

Professional Experience

Sr. Recruiter - Virtual (5/2012 –9/2012) Randstad SourceRight Atlanta, GA

Randstad Sourceright is one of the largest providers of talent acquisition solutions in the world. Their people are the best in the business, helping win industry recognition and client accolades year after year as innovators and top providers of Blended Workforce Solutions, RPO,MSP and Contingent Workforce Services.

Client Assignment: Bank Of America

Responsibilities included: Full life cycle high volume recruiting. Position included but limited to branch managers, tellers, financial analysis, underwriters, processors, Underwriting Managers, Team Leaders as well as Operations Director.

Selected Recruiting Achievements:

Recruited over multiple states and locations for mortgage and finance related positions.

Actively managed more than 100 – 125 positions

Set monthly hiring objectives. Exceeded every objective. Awarded a monthly bonus for 3 of the 4 months of the assignment with the first month focused on training.

Successfully orchestrated two job fairs in Jericho, NY and Atlanta, GA to assist with reducing the number of open requisitions. Filled 70% of the open positions over a period of 60 days.

Used social media avenues for hard to fill positions to include LinkedIn, MySpace, Facebook and other online recruiting avenues outside of your traditional CareerBuilder and Monster sites.

Sr. HR Consultant (7/2007–7/2011) Clayton Services, LLC Tampa, FL

Clayton Services is the go to provider of residential and commercial real estate advisory services, analysis and support services to include staffing. Its primary objective is to assist lending institutions and private equity firms with solutions to either mitigate their risk or enhance their equity.

Responsibilities included: Employee Relations, Recruiting, Facilities and Training with a strong emphasis on Employee Relations and Recruiting. Full life cycle recruiting operating very similar as a staffing agency focusing on Professional and Executive level placements in multiple industries including legal, financial, real estate, engineering, supply chain and sales and retail.

Selected Recruiting Achievements:

Managed a team of 4 recruiters, leading the charge of filling more than 50 requisitions on a regular basis to include internal needs as well as the staffing needs of our clients with contingent workers both domestically and internationally. Positions to include entry level call center roles all the up to executives. My team recruited for 95% of the companies requisitions.

Facilitate culture and process change management for the recruiting function within newly acquired domestic businesses. Managing integration due diligence by establishing credibility and influencing the direction and outcomes of staffing programs/processes.

Develop and drove strategic relationships by partnering with leadership on forecasting needs, designing and overseeing the implementation of talent acquisition strategies aligned with business objectives, and assessing the effectiveness of recruiting services/ products and their impacts on business results.

Full life cycle recruiting, managing all functions for multiple business units/modalities across the US. Continually recognized for exceeding/leading metrics on quarterly and annual basis.

Business Unit POC/Liaison with internal recruiting partners in Sourcing, Campus Recruiting, and Recruiting Coordinators.

Facilitate training and selected to participate on multiple projects including HRIS vendor selection, social media, employee referral program, and other best practice platforms/benchmarking.

Reason for leaving: Impacted by a Reduction in Force

Sr HR Consultant (2004-2007) The Hartford Tampa, FL

The Hartford is a leading provider of insurance and wealth management services for millions of consumers and businesses worldwide. The Florida division focused on Auto, Property and Workers Compensation Claims where I supported two Regional Vice Presidents and a little over 700 employees.

Managed recruiting for the largest multi-site region in the US. Collaborated with internal business partners to develop and improve HR/Recruiting models within 9 unique markets. Implemented regional reporting on staffing trends and presented to AVP and Directors for collaboration and process improvement. Manage regional recruiting budget and analyzed ROI for staffing expenditures. Provided guidance to operation leadership and managed all external vendors.

Selected Recruiting Achievements:

Managed a team consisting of an HR Generalist, Recruiter and Recruiting Assistant.

Designed process improvement initiates, aligning staffing model to the regional business objectives. Implemented Recruitment participation in quarterly corporate business plans; analyzed operational data and drove changed behaviors to improve talent forecasting.

Designed and implemented a full cycle recruitment job fair where applicants were taken through the entire recruitment process to include resume assessment, testing, 1st and 2nd level interviews with the ultimate objective of being able to identify hires by the close of business.

Developed strong, sustainable relationships with internal business partners to collaborate on best practices. Developed and implemented staffing training for operational leadership including: Operations VP, Sales VP and Regional Directors.

Customized individual strategic staffing plans which resulted in improved metrics and attrition.

Reason for leaving: job eliminated

Division HR Consultant (2003- 2004) HomeTown America Tampa, FL

HomeTown America is a privately held company that owns and operates manufactured housing communities across the country. Today, the company operates more than 120 communities in twenty states.

Managed all recruiting needs and objectives across multiple locations spanning more than 20 states. Developed and implemented strategies for sourcing qualified candidates, primary liaison between corporate hiring managers and applicants, throughout the full life cycle recruitment process. Negotiated complex compensation packages while maintaining within each individual organizations budget constraints.

Selected Recruitment Achievements:

Generated start up division initiative, proposed project plan and managed division launch from conception to fruition. Managed both sides of the desk: generating business development opportunities and leading the full life cycle recruiting process.

Designed, developed, and managed divisional policies, procedures, and best practices including: quality control and compliance auditing.

Reason for leaving: Better job opportunity

Regional HR Consultant (2002- 2003) Affiliated Computer Services Lakeland, FL

Affiliated Computer Services, is a global leader in business process and information technology services. That covers a lot of ground, from finance and accounting and transaction processing to IT outsourcing, human resource services and customer care.

Selected Achievements:

Increased company's success through developing a higher grade talent acquisition, growing margin and market share by penetrating a more senior applicant base.

Implemented career development and career pathing programs supported by leadership team to include class training, projects and mentorships.

Reason for leaving: Site closed

Other positions:

HR / Public Relations Administrator (2001 – 2002) V.I.P. World Deliverance Tampa, FL

Sr. HR Consultant / Recruiting Manager (1995 – 2001) Capital One Tampa, FL

Education

M.B.A. in Business Administration. Florida Metropolitan University. Tampa, Florida.

B.S. in Criminal Justice. Florida Metropolitan University. Tampa, Florida.

A.S. in Legal Studies (Paralegal). Florida Metropolitan University. Tampa, Florida.

HRIS & Applicant Tracking Systems:

Webhire PeopleSoft Recruitmax ADP Global View

Industry & Functional Expertise:

Engineering: Mechanical, Electrical, Software, QA/Test, Systems, Process and Manufacturing Program & Project Management Manufacturing: Production, Planning, Operations and Assembly Quality & Regulatory: Six Sigma, TQM, Production, Software, ISO and Occupational Health & Safety Sales: Product, Presales and Field Service Business Intelligence & Analysis Research & Development Marketing: Product, Communications, Brand, Promotional, PR, Research & Field Administrative, Customer Support & Technical Writing IT/Software Development: Enterprise Implementation, Object Oriented Design, Mission Critical Software Development, SW/Systems Architecture & Analysis, UI/UX Design, Technical Support and Database Administration Accounting, Finance and Legal Cross Functional Executives

Professional Affiliations

Society of Human Resource Management

National Black MBA Association

Alpha Phi Alpha Fraternity, Inc

Village of Excellence Academy. Member, Board of Directors.

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