Quality Assurance Customer Service
Resume:
Jimmy Jordan
Dacula, GA. *0019
Phone 404-***-****
Cell: 404-***-****
Work: 404-***-**** *
E-mail: **********@*******.***
Professional experience
**** – Current FEMA Atlanta, GA
Logistics Manager/Ordering Unit Lead (Procurement)/ COTR - $82,500 year
I analyze logistics operations to determine the most cost-effective and efficient means of transporting products or supplies. I locate and manage locations to meet OSHA and ADA compliance. When required, I provide space allocation requirements, building maintenance requirements and building code requirements to Renovation specialists. I work with General Services Administration on leasing locations and contracting for work to bring facility up to meet federal standards. I direct inbound and outbound logistics operations, such as transportation, warehouse activities, safety and security performance, and logistics quality management. I analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes and mixes, and carriers. Create policies and procedures for Logistics personnel to be used at multiple locations, in accordance with government directives. I develop risk management programs to ensure continuity of supply in emergency scenarios. I train departmental personnel in roles and responsibilities regarding global logistics strategies, receiving and distribution, accountability, and product dispersion. Maintain metrics, reports, process documentation, provide customer service, maintain building records and logs, training or safety records, provide reports as required or requested.
Contract Administration as a Contracting Officer’s Technical Representative (COTR) for contract buildup, awards and monitoring. I receive invoices, verify them for accuracy and prepare Receiving Reports for payment. I verify, and or, request funding for payments, check the status of payments in the system (IFMIS). I prepare spreadsheets for documentation and reference. I source vendors for the procurement of items or services needed to support areas within our working region. I also purchase items under the micro purchase card limit with the Government Purchase Card to support all areas. I research scope of work and period of performance to insure vendors are invoicing for work performed within their scope of work. Check for over billing, over payments, taxes charged and other miscellaneous charges that the government is exempt.
As part of day to day operations, I am responsible for 150+ employees. I work with building owners to maintain the facility. I oversee all the work completed to include: HVAC, electrical, janitorial, plumbing and construction. I am responsible for all equipment deployed into each location. This is normally between $150,000 - $2,000,000. I maintain a fleet of vehicles to be used by everyone at that location. This includes rental cars, delivery vans, courier vehicles and tractor/trailer units. I monitor the mailroom to ensure that all federal guidelines are met and that protocols are followed for any suspicious items.
2000 – 2004 Continental Teves Fletcher, NC
Assembler/ Maintenance Assistant/Quality Assurance - $42,200 year
Assembled parts as needed for the production of the product for which was needed. Accepted the position of Failure Analysis for the RS Adapter position .This job consisted of general office duties, paperwork, stocking the line for continuous production, personnel administration, and eventually working the line alongside the individuals that are assigned to it as needed. Certified on a Sit down/ Stand Up/ and Turret Truck up to 6000lb. Valid 07/05/01 thru 07/05/05. . Forklift operation to maintain production schedules and ensure product delivery.
I also disassembled machinery and equipment to repair or replace broken or malfunctioning components of machinery and equipment. I reassembled equipment after completion of inspections, testing, or repairs. Observe and test the operation of machinery and equipment in order to diagnose malfunctions, using voltmeters and other testing devices to verify the adequacy of repairs. I analyzed test results, machine error messages, and information obtained from operators in order to diagnose equipment problems. Record repairs and maintenance performed assembly line operations and preventative maintenance. I perform Quality Assurance to make sure that all products meet or exceed customer thresholds.
Program
Proficiency Microsoft Access Microsoft Publisher
Microsoft Excel Microsoft PowerPoint
Microsoft Works Microsoft Word
Share Point Manhattan Warehouse Manager
Microsoft Outlook Lotus Notes
PeopleSoft Total Quality Management
Lean Manufacturing Training Just-In-Time Manufacturing
Single Point Ordering TPM Trained
Purchase Card Program Total Asset Visibility
Contracting Officer’s Technical Representative
Logistics Information Management System
Manhattan/Stratix Total Asset Visibility
Education
References Chesterfield High School Building Construction Diploma
Chesterfield, South Carolina 29709 1986 – 1990
Haywood Community College Accounting / Business Management
Clyde, North Carolina, 28716 2005 – Present
Defense Acquisition University Contracting / Logistics
Online, Richmond, Virginia 2005 – Present
Emergency Management Institute Emergency Management
Online, Emmitsburg, Maryland 2004 – Present
Georgia Multiple Listing Service Real Estate Agent
1414 Montreal Road, Tucker, GA 2011
James Hill 609 Greenwood Circle, Mt. Olive, AL 703-***-****
Tom Driggers 1262 Cotton Gin Dr., Powder Springs, GA. 770-***-****
Leon Marmaredes 1226 Stoneybrook Dr., Atlanta, GA. 404-***-****
Tony Pope 14 Allen Streets, Canton, NC. 828-***-****
Crystal Greene 4181 Chestnut Lake Ave., Decatur, GA 404-***-****
Community activities
Walk for Life Program
16 years - Chesterfield County Fireman’s Association
Haywood County Rescue Squad – medical responder
Haywood County Rescue Squad – 1st Lieutenant
Clyde Fire Department – fireman and first responder
Volunteer
Experience
Military Experience 12 years - Volunteer Fireman with Brock’s Mill VFD
4 years Volunteer Bay Springs VFD, Cheraw VFD, and Chesterfield VFD
Volunteer Aid with Cheraw Convalescent Home
3 years - Clyde Volunteer Fire Department
12 years - South Carolina Fire Instructor
5 years - Gwinnett County Notary
United States Air Force (Veteran)
Aircraft Maintenance Technician (45732) 08/1990 – 09/1992
Training - Certifications Haywood Community College Accounting
Defense Acquisition University Logistics / Contracting
Emergency Management Institute Emergency Management
Takata Restraints Systems ISO/TS16949 Certified
Takata Restraints Systems ISO 9001 Certified
Takata Restraints Systems ISO 14001 Certified
Takata Restraints Systems QS 9000 Certified
Continental Teves Lean Manufacturing Certified
Continental Teves Just-In-Time Certified
US Government Forklift Certified
South Carolina Fire Academy Fire Fighter Certified
South Carolina Fire Academy Hazardous Materials Certified
Haywood Community College Medical Responder Certified
Haywood Community College Swift water Rescue Certified
American Red Cross First Aid / CPR / AED Certified
Federal Emergency Management Agency COTR / Tier III
Management Concepts Contracting Officer’s Technical Representative
Licensed Real Estate Agent
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