RESUME of Pragati Joshi

***, *** ******* ******, *** 2D,

Jersey City, NJ, USA 07306

EXPERIENCE SUMMARY

• 5+Years of project experience in Software testing methodologies, in Banking and financial Domain. Have strong leadership capabilities and excellent exposure in interacting with clients

• As a QA lead handled team of 5+ test engineers in various projects

• Exhaustive project exposure in Test Case preparation, Change Request Management, Traceability Matrix Preparation, Team building activities and deployment support

• Successfully managed several User Acceptance Testing (UAT) projects across BFSI domain

• Worked as a Defect prevention Champion (DPC) for various projects

• Exhaustive testing experience using Mercury Quality Center 9.0 and HP Quality Center 10.0

• Worked as FTA (Functional Test Analyst) for GSD service desk Tool from offshore for Release 1.5 Intermediate Release) and release 2

• Experience in Customized Product Testing

• Good experience in Team Leading and project related activities like DSR, resource management etc. I have strong Communication Skills and have been into various roles of Customer Interactions for Requirement understanding, daily updates, etc.

• Experience in Test co-ordination along with Strategy planning and implementation

• Experience on System Testing. Also have good exposure to Functional, Regression, GUI, Acceptance Testing etc

• Experience in Multi-Browser compatibility testing with Browsers like Mozilla, Firefox, IE 6.0/7.0

• Exposure to all stages of SDLC and STLC and defect life cycle

SKILL MATRIX

Total IT Experience 5 years

Total Exp. in Software Testing 5 years

Job Role/Current designation Senior Test Engineer

Education MCA - June,2005 – 74%

Last Organization & Duration. Wipro Technologies,Pune (India), January 2010 to August 2011

Current Location Jersey City , NJ, USA

PROFESSIONAL EXPERIENCE

Name of Company Role/Designation Period of Working

Wipro Technologies, Pune , India Senior Test Engineer January 2010 – August 2011

Quinnox Consultancy Services Ltd.,Pune , India Senior Consultant-Level 2 January 2007 – December 2009

Aryan Imaging & Business Consultants Pvt Ltd., Pune , India Software Tester December 2006 – January 2007

Mastek Ltd. Mumbai , India Programmer Trainee May 2006 - September 2006

TECHINICAL PROFILE

Operating Systems Windows 9X, Windows XP

Databases MS Office Access 2003, SQL Server 2000, MySQL

Office Automation tools MS Office Excel 2003, MS Office Word 2003, MS Office PowerPoint 2003

Testing tools Mercury/HP Quality Center, Test Director, Load Runner

Testing Methodologies Manual Testing on Web Applications, Functional Testing, Black-box Testing ,UAT Testing, SIT Testing, Regression Testing , System Testing

Certifications Microsoft Certified Professional (MCP), Diploma in Software Testing from ATS InfoTech.

Achievements in Professional Career

• Received Client appreciation for most of the projects undertaken.

• Handled UAT phase from offshore for various projects.

• Conducted various, domain and technical knowledge transfer sessions.

• Prepared various testing related Articles.

• Won Achiever of the month Award twice.

• Got many individual appreciation mails for GSD from Client side Manager and clients.

• Got ‘TEAM’ award for Outstanding Performance as a team for client side work at HSBC

EDUCATIONAL BACKGROUND

Course/Degree University/Board Year Of Passing % Of Marks Obtained

MCA Rajiv Gandhi Technical University, Bhopal, India June, 2005 74%

B.Sc (Elex.) Jiwaji University, Gwalior, India June, 2002 67.2%

PROJECT DETAILS

Project : Center for Investment Excellence ( CIE )

Client: Morgan Stanley Smith Barney,USA

Tool Manual, Function Testing , QC

Team Size 4

Role QA Lead in SIT & UAT Testing phase

Period March 2011 – August2011

Overview:

The objective of CIE application is to provide web based solution to Investment Strategist & Specialist to enhance Investment Growth by writing blogs,posts,creating strategies and specialities on Investment Banking & Wealth Management.This application provides investors various Research & Investment strategy documents and also update on events and happenings within Personal Wealth Management.

Responsibilities:

• Test Plan creation and requirements analysis, Daily client call co-ordination, Status Reporting.

• Test Preparation Phase – Analyzing the requirements, Test scenario Estimation, Test case Creation, Test Case uploading and maintenance in QC and Peer Test Case Review.

• Creation of UAT test cases and maintenance in Quality Center.

• UAT test execution and defect tracking.

• Review daily deliverables and maintenance of daily Query log for SIT and UAT phase.

• Test data identification and maintenance.

• Test Execution Phase – Test Case execution on the required sites, Test Case execution in QC, Defect logging in QC.

• Defect tracking and creating Defect Metrics.

• Report test status.

• Day-to-Day project co-ordination with BA team sitting at onsite.

PROJECT DETAILS for Hyundai Auto Portal for Vehicle Loan Financing

Client: Davis & Henderson Incorp, CANADA

Tool Manual, Function Testing , QC

Team Size 10

Role QA lead in SIT Testing phase, Offshore UAT coordinator

Period Sep 2010 – Feb 2011

Overview:

The objective of the Hyundai Auto Portal Implementation Project (the "Project") is to

implement the Cyence Portal Application 1.6.0 for the purposes of providing Hyundai Auto

Canada Corp. (HACC) dealers with a dealer financing portal to support new and used

automobile sales. The "Project" will provide a fully bilingual, automated front-end client

solution for the benefit of HACC dealers, improving business process efficiency and

consistency for dealers, lenders and HACC, and enhancing the management of business

relationships with HACC’s customers. Ultimately, the portal will increase quality of

information to HACC.

Responsibilities:

• Test Preparation Phase – Analyzing the requirements, Test scenario Estimation, Test case Creation, Test Case uploading and maintenance in QC and Peer Test Case Review.

• Review daily deliverables and maintenance of daily Query log.

• Test data identification and maintenance.

• Creation of UAT test cases and maintenance in Quality Center.

• UAT test execution and defect tracking.

• Test Execution Phase – Test Case execution on the required sites, Test Case execution in QC, Defect logging in QC.

• Defect tracking and creating Defect Metrics.

• Report test status.

• Day-to-Day project co-ordination with BA team sitting at onsite.

PROJECT DETAILS for Intellimatch Trade Reconciliation

Client: Credit Suisse Securities Ltd USA

Tool Sungard Intellimatch

Team Size 7

Role QA lead in SIT Testing phase ,UAT support

Period Jan 2010 to Sep 2010

Overview:

Trade reconciliation is a need for every investment bank now a days. Intellimatch is a trade reconciliation tool from Sungard which actually helps to match Core , Non Core, Front Office as well as Back Office balance pools. It helps the end users to see the breaks ( unmatched entries) with the help of Business Objects reports.

Responsibilities:

• Test Preparation Phase – Analyzing the requirements, Test scenario Estimation, Test case Creation, Test Case uploading and maintenance in QC and Peer Test Case Review.

• Review daily deliverables and maintenance of daily Query log.

• Test data identification and maintenance.

• Supported UAT testing from offshore.

• Test Execution Phase – Test Case execution on the required sites, Test Case execution in QC, Defect logging in QC.

• Defect tracking and creating Defect Metrics.

• Report test status.

• Day-to-Day project co-ordination with BA team sitting at onsite.

PROJECT DETAILS for Account Opening

Client: HSBC Canada

Technology Java, DB2

Team Size 12

Role Test Analyst in System/Functional Testing phases, Offshore UAT coordinator

Period May 2009 to Dec 2009

Overview:

Account Opening is a part of OHRD(One HSBC Retail Distribution).AO is a complete online process to open accounts online. It has various milestones to complete the online account opening journey like Product Selection , GAD (Gather Application Data) , Decision Notification, Account Boarding, Configure Product, Funding and Fulfillment. This process provides customers flexibility to open account by 3 channels – Internet, Call Center or Branch. This also offer customers to go for Cross Sell,Upsell and Downsell products and to choose bundle products.

Responsibilities:

• Test Preparation Phase – Analyzing the requirements, Test scenario Estimation, Test case Creation, Test Case uploading and maintenance in QC and Peer Test Case Review.

• Review daily deliverables and maintenance of daily Query log.

• Test data identification and maintenance.

• UAT test case creation and review of test cases.

• UAT test execution and support.

• Test Execution Phase – Test Case execution on the required sites, Test Case execution in TD or QC, Defect logging in TD or QC.

• Defect tracking and creating Defect Metrics.

• Report test status.

• Day-to-Day project co-ordination.

PROJECT DETAILS for HSBC retail Distribution- Integrated Customer Communication Module

Client: HSBC

Technology Java, DB2

Team Size 4

Role Test Analyst in System Testing phases ,UAT support

Period December 2008 – May 2009

Overview:

ICCM is a part of Account Opening Domain and OHRD(One HSBC Retail Distribution) platform.

ICCM (Integrated Customer Communication Module) is linked with AO (Account Opening) process. AO has various milestones to complete the account opening journey like Product Selection , GAD (Gather Application Data) , Decision Notification, Account Boarding, Configure Product, Funding and Fulfillment. The role of ICCM is to send various communication requests across the customers and to complete this task ICCM use some specific delivery channels e.g. SMS, Email etc. After successful completion of a AO milestone the customer notification communication goes to APE (Application Processing Engine) and the APE sends it to ICCM and ICCM deliver this communication request to customer based on the details provided by customer in GAD milestone of AO process. ICCM also tracks communication history records and support BDE (Business Development Environment) for communication content creation.

Responsibilities:

• Test Preparation Phase – Analyzing the requirements, Test scenario Estimation, Test case Creation, Test Case uploading and maintenance in QC and Peer Test Case Review.

• Review daily deliverables and maintenance of daily Query log.

• Test data identification and maintenance.

• Test Execution Phase – SIT and UAT Test Case execution on the required sites, Test Case execution in TD or QC, Defect logging in TD or QC.

• Defect tracking and creating Defect Metrics.

• Report test status.

• Day-to-Day project co-ordination.

PROJECT DETAILS for Project Clarity

Client: HSBC

Technology Java, Oracle 10G

Team Size 5

Role Test Analyst/FTA in SIT and UAT phases

Period June 2008 – November 2008

Overview:

In this project we tested an application which is a Project and Portfolio Management system.

Clarity is an industry-standard project and portfolio management tool that will replace the current implementation of Niku (Old Project/Portfolio Management System).

Clarity will enable consistent project management at the phase level, across HSBC with 100% development effort fed directly to billing. There will be improved project efficiencies with line of sight across all resources, which will facilitate less idle time and better allocation of the right skills, on the right work, at the right time.

This will include:

• A Global process for Handling Resource Management and Timesheets Management.

• A Global framework that allows Regional autonomy.

Responsibilities:

• Test Preparation Phase – Analyzing the requirements, Test scenario Estimation, Test case Creation, Test Case uploading and maintenance in QC and Peer Test Case Review.

• Review daily deliverables and maintenance of daily Query log.

• Test data identification and maintenance.

• Test Execution Phase – Test Case execution on the required sites, Test Case execution in TD or QC, Defect logging in TD or QC.

• Defect tracking and creating Defect Metrics.

• Report test status.

• Worked on UAT testing support from offshore.

• Day-to-Day project co-ordination.

• Worked as FTA (Functional Test Analyst) for various intermediate releases (release 1.5 & release 2) from offshore.

PROJECT DETAILS for Global Service Desk (GSD) tool

Client: Computer Associates (USA)

Technology Java, Oracle 10G

Team Size 8

Role Test Analyst/FTA in SIT and UAT phases

Period Jan 2007 – May 2008

Overview:

In this project we tested a tool known as Global Service desk(GSD) which is service oriented tools to raise various Harware-software installment requests and their trouble-shooting.

The deployment program for the Group IT Service Management tool Global Service Desk (GSD) requires agreed group processes that clearly define the practices required when dealing with the discipline of Incident Management.

There is a requirement to enhance the group IT Service Management tool GSD (Global Service Desk) to fulfil these broader processes.

This will include:

• A Global process for both Incident and Problem Management.

• A Global framework that allows Regional autonomy.

• Common understanding for IT Service Management terminology applied within HSBC Group.

• Structured re-active and pro-active Problem Management approach.

Responsibilities:

• Test Preparation Phase – Analyzing the requirements, Test scenario Estimation, Test case Creation, Test Case uploading and maintenance in QC and Peer Test Case Review.

• Review daily deliverables and maintenance of daily Query log.

• Test data identification and maintenance.

• Test Execution Phase – Test Case execution on the required sites, Test Case execution in TD or QC, Defect logging in TD or QC.

• Defect tracking and creating Defect Metrics.

• Report test status.

• Worked on UAT testing support from offshore.

• Day-to-Day project co-ordination.

• Worked as FTA (Functional Test Analyst) for various intermediate releases (release 1.5 & 2.0 from offshore)

PROJECT DETAILS For JILBEE(E-Learning Web application)

Client : Internal

Technology ASP.Net ( C#.Net), SQL Server

Team Size 3

Role Test Analyst in System Integration phase

Period December 2006 – January 2007

Overview:

This project is an online portal for E-Learning, in which there are 3 categories:

• Administrator

• Teacher

• Student

This project contains online tutorial for students who needs to learn a new language in order to improve linguistic skills and who plans to take private 1:1 lessons with a language teacher.

A teacher can create books, chapters, and episodes related to that chapter and he/she can create some exercises for students and can assign them to their relative registered students. It’s a web application for a French client. It has exercises related to business English, social English, foreign languages. A Teacher creates Exercises or games online which he/she can assign it to particular students or all the students. Students then can solve these exercises or play these games. Students can see the list of games as soon as he logs in. The Teacher then can correct the exercises or games played by students. This Portal contains more 25 types of games or exercises like Fill in the blanks, Crosswords, etc.

Responsibilities:

• Test Preparation Phase – Analyzing the requirements, Test case Creation, Test Scripts upload and Peer Test Case Review.

• Maintain Test Cases and Test data.

• Test Execution Phase – Script execution on the required sites,

• Report test status.

• Day-to-Day project co-ordination.

PROJECT DETAILS For Warehouse Management Solution

Client : Internal

Technology ASP.Net ( C#.Net), SQL Server

Team Size 6

Role Test Executer in System Integration phase

Period December 2006 – January 2007

Overview:

This project manages and track assets at warehouse. It Help track inventory in better fashion and with minimum efforts and reduces, redundant data entry of items in the system.

It is Web based (Intranet / Internet) system, so that it could be access from anywhere in case of Internet or across idea network in case of intranet. Thus allowing complete flexibility related to material requisition for the engineering department. It removed Dependency on telephone based requisition, email based requisition, freeing the manager of doing double data entry, and freeing him of remembering requisitions, which had come over phone.

Responsibilities:

• Test Preparation Phase – Analyzing the requirements, Test case Creation, Test Scripts upload and Peer Test Case Review.

• Maintain Test Cases and Test data.

• Test Execution Phase – Script execution on the required sites,

• Report test status.

• Day-to-Day project co-ordination.

PROJECT DETAILS For ELIXIR Policy Administration System

Client: Mastek Ltd.(Internal)

Technology JAVA, JSP, SQL Server

Team Size 6

Role Test Executer in System Integration phase

Period May 2006- September 2006

Overview:

This Project handles the Policy Administration mechanism for the client. It is an online application. It provides the facility to acquire the details of all policies that are enrolled with the company. User can also enroll a new policy in the system and update the details of existing policies such Premium amount, service tax incorporated on the policy etc. The system categorizes the policy information as financial and non-financial details. Separate tabs are used to display the information on different screens. The system has been provided with server side validations as well as client side validation as per the requirement of the Client

Project Profile: Elixir, Mastek's component-based solution for the insurance sector, has opened up a new window of opportunity. And the recent 10-year licensing agreement signed by Mastek with Capita Life and Pensions, UK, for Elixir.

Responsibilities:

• Test Preparation Phase – Analyzing the requirements, Test case Creation, Test Scripts upload and Peer Test Case Review.

• Maintain Test Cases and Test data.

• Test Execution Phase – Script execution on the required sites,

• Report test status.

• Day-to-Day project co-ordination.

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