SACHIN SHARMA ** Richgrove Drive, ®905-***-****

Brampton, ON l6p 1x1 qzzipz@r.postjobfree.com

Career Objective

A challenging work environment, utilizing my 10+ years of IT experience in high tech industry specializing in Systems, Databases and Network with Project Management skills

Career Summary

Effective in project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in a matrix organizational structure

Excel at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives as per business needs

Experience in coordinating, negotiating and motivating outside vendors to meet timeline and IT project deliverables

Effectively Team building and motivating skills to manage IT and business team

Technology Brief

ERP: Glovia, Programmed Solutions (PSI), Cognos Powerplay

Dataware housing application and reporting

Database: Oracle 11/10/9,SQL Server 2008/2005/2000 and MSAcces

Networking: TCP/IP, WINS. RAS, DHCP, DNS, Internet connections

and LAN topologies, VPN, Firewalls

Business Apps: Pivotal CRM, Radiobeacon WMS, MOSS 2010/2007 Asset Tracking Software, Helpdesk software,MSOffice

Operating Systems: Sun Solaris2.6 to 9.0 Unix, Linux, SCO OpenServ 5.0.2,

Windows 2008/2003/2000, Windows 7/Vista/XP

Education

ITIL Certification– In progress

Project Management Tools and Techniques – Training

ISO 9001:2000 Quality Management System - Training

Oracle 9i Certified Professional (OCP) and DBA

Sun Certified Solaris 2.6 Unix Network Administrator

Microsoft Certified System Engineer (M.C.S.E)

Certified Novell Administrator (CNA)

Citrix Certified Administrator (CCA)

Graduate Certificate in Management

Bachelor of Engineering in Electronics

Experience

THEPICGROUP

Oct09 – Present

Role: Corporate IT Manager

Responsibilities:

Reporting directly to the CFO, I am responsible for IT service management and operations. This includes coordinating and managing IT team to support Servers, Network, Databases, applications, Web applications and Security

My most noteworthy accomplishments while at PIC include all aspects of:

Upgrade and support of Microsoft Dynamics ERP to the latest version

Implemented SharePoint Document Management system

Implemented Centralized Enterprise Reporting system using IIS and Crystal reports

Implemented central DRP and successfully tested it

Linked multiple sites using Nortel Firewall and VPN technology

Currently in process of automating workflows and data capture using Blackberries and Bluetooth scanners

Implemented Spicework Helpdesk Ticketing system and Asset tracking software

Upgrade and integration of Web based ADP payroll system.

Upgraded to Windows Server 2008 and 2008 AD services

Currently in process of upgrading to MS Exchange 2008

Provide level 3 support for SQL databases

Infrastructure stabilization – operations, disaster recovery planning, infrastructure management asset maximization.

Budgetary responsibility for departmental expense and a capital budget.

LABELAD / SANDYLION

July 06 – Oct 09

Role: IT Manager

Responsibilities:

Reporting directly to the CFO, I am responsible for setting strategic direction for technology for all Marnlen group companies and supporting the divisional business leaders in executing their annual business plan.

My most noteworthy accomplishments while at Marnlen include all aspects of:

Upgrade and support of Glovia ERP support to the latest version

Implemented Offsite Oracle DATAGUARD synchronization for central ERP Oracle database

Implementation of a CRM application (Pivotal) – sales, service, contact management, helpdesk

Cognos BI ( Cognos Powerplay and Impromtu ) implementation and support

Build reports and OLAP cubes. Use reports, analysis to monitor business performance, analyze trends and measure results.

Implementation of a radio frequency (RF) order picking/packing application

Implementation of 6 company web sites and corporate Intranet (using Webtrends)

Implementation of EDI technology – over 80 retail trading partners established including Wal-Mart, Toys r Us, Michaels, Zeller’s, Target etc.

Implementation MS Exchange 2003 and BLACKBERRY Enterprise Server

Established corporate standards for a Project Management Process including the creation of a PMO, training, documentation and guidelines

Infrastructure stabilization – operations, disaster recovery planning, infrastructure management asset maximization, virtualization of resources.

Budgetary responsibility for departmental expense and a capital budget

Direct reports totaling 5. Involved in restructuring IT department from 10 to 5 without

Impacting overall operation.

July 02 – Jun 06

Role: System Architect

Responsibilities:

Supervise a team of three Tech support people

Manage network of more than 250 nodes of workstations and Laptops

Migrated Email system from First Class to Exchange 2003

Implemented Borderware SPAM email Firewall

Designed and Implemented Security Solution using Cisco PIX Firewall and VPN Software. Configured DMZ Zone to provide secure access to Corporate Web Server, Terminal Server and Email Server. Implemented VPN through PIX using Cisco VPN Client Software

Implementation of T1, Internet and Cisco Router configuration

Manage 25 Windows 2000/2003 servers, which include PDC, BDC, SQL, Intranet and Internet Server, File and Print Server, Data Ware housing, Email, Application Servers, Citrix Winframe and Citrix Metaframe 1.8

Manage Unix Server running Glovia ERP with Oracle Database

Backup and Disaster Recovery of file servers using Arcserve. Implemented Off site DR annual test procedures for all Corporate Servers.

Implemented KPI and key reports distribution and archiving on central Intranet system

Supporting Mytel EPABX Telephone and Repartee Voice mail system

Implementation of Advent Helpdesk ticketing system to improve internal customer support system.

Implemented central IT support documentation system with solutions and “How to” guides

Implemented internal user training for corporate applications.

Nov 98 – Jun 02

Role: Network Administrator

Responsibilities:

Implemented NT 4.0 Server environment and migrated from windows workgroup environment.

Migrated Server hardware to central rack mounted HP Proliant servers with Central UPS

Manage network of more than 250 nodes of workstations and Laptops

Designed and Implemented Enterprise Messaging solution leveraging the strengths of the First Class 5.5 Gold Enterprise Email Server

Installation and configuration of SQL 7.0 Server Databases

Backup and Disaster Recovery of file servers using Arcserve

Supporting Mytel EPABX Telephone and Repartee Voice mail system

CANNET TECHNOLOGIES June 97- Oct 98

Role: Senior Network Administrator

Responsibilities:

Installing, supporting, and troubleshooting of WinNT 4.0 Server and Sun Solaris 2.5 server

Installation, configuration and troubleshooting of Oracle and Microsoft SQL Database,

Installing, supporting, and troubleshooting of Win 95, Win 98, NT 4.0 workstations

PC hardware troubleshooting

Network troubleshooting DHCP, DNS, WINS

Internet connectivity, Proxy Server and corporate Web Server

CENTRAL QUEENSLAND UNIVERSITY July94-June97

Role: Network Administrator

Responsibility:

Computer Systems Administration and Network Troubleshooting

Windows NT 4.0 workstation installation and maintenance

Novel NetWare to WinNT migration

Student computer lab maintenance

Internet applications setup and troubleshooting.

TATA HONEYWELL July93-June94

Role: Project Trainee

Responsibilities:

Established Fiber optic serial I/O point to point communication between programmable Logic Controller (PLC) to remote I/O racks through optical modems

Analyzed, documented and graphically mapped AS-IS and TO-BE workflow

Developed a software program to establish a communication link between PLC and I/O Racks through optical modems

Prepared and presented the project report to the client

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