ARTHUR L. SMITH *** Batson Drive Newport News, VA 23602

757-***-**** (home)

757-***-**** (cell)

qzt4as@r.postjobfree.com

POSITION DESIRED: Generator Field Service Engineer

SALARY: Negotiable

EDUCATION: Cleveland Institute of Electronics

Pioneer Joint Vocational School – 1969 Electronics

Almeda University- B.S Electronics Technology

GM Service Technical College Apprentice thru Tech Training

WORK EXPERIENCE:

Present

July,2012

Blue Crab Appliance Parts Newport News VA

Position: Parts Specialist

Provided customer service while handling money after learning appliance parts and utilizing knowledge to help homeowners find correct parts to repair their machines.

Exhibited common sense and a willingness to learn, while using a computer (i.e. operate an internet web browser, learn the point of sale program quickly and efficiently).

Also answered phone calls in a polite manner and helped customer with repair.

Fugro Road Ware Mississauga Ontario Canada

July,2012 ARAN Field Service Technician

Feb. 2011

Travel to/from the project locations; transportation is provided by Airlines or rental car

Complete and pass all training modules and tasks required by an operator in training within the time allotted, includes specific modules within the ARAN Operators training plan

Complete and log all daily vehicle and equipment checks required by the ARAN driver

Drive the ARAN in an efficient, safe manner

Followed navigation instructions from the main ARAN operator during daily transit and testing

Assisted the main ARAN operator with the general maintenance, troubleshooting and repair of the equipment and truck. Completed Fugro corporate training courses

Operated the ARAN system using the control keyboards for data collection Assisted with the general administrative and end of day procedures.

Completed daily time and task logging

Feb. 2011 Sears Parts and Services, Virginia Beach, VA

Feb. 2007 Position: Home Electronics Technician/Safety Captain

Troubleshoot and repair televisions on site in homes of customers. Repairs performed to all technologies to include Direct view, LCD, DLP, Plasma, and projection tvs. Maintain spare parts inventory and work with manufacturers on warranty repairs. Perform repairs in Sears Stores on defective store stock as needed. Collect and deposit payment for billable calls in Sears account. Sells service contracts and additional accessories as needed to customers. Download work schedules and service calls at start and end of each day. As Safety Captain, participate in monthly conference calls and make presentations at district Sears technician meetings.

Feb. 2007- Suttle Motor Corporation, Newport News, VA

Oct. 2004 Position: Alignment Technician

Perform automotive alignment procedures using computerized Hunter Alignment System. Test drive automobiles to insure proper operating condition. Check and prepare new automobiles for sale. Assist with repairs to automobiles. Train other personnel in alignment procedures. Completed training in Automotive Youth Educational Systems and received certification as an Ayes mentor. Trains and serves as a role model for summer interns while teaching them to use the Hunter Alignment System.

Oct. 2004- Abbott Diagnostics Division,Irving Texas

Dec. 1985 Position: Senior Field Service Engineer

Installed, maintained, and provided customer support for LSI and microprocessor controlled medical diagnostic systems manufactured by Abbott Labs. Provided field service support in a variety of settings to include hospitals, blood banks, clinics, doctors offices, and reference/research labs. Provided operator training on site as needed. Isolated and troubleshot performance issues to identify nature of malfunction and determined course of action to resolve problems. Position required frequent interface with manufacturing support personnel to assist in.

Installed and maintained clinical chemistry and nuclear analyzers and therapeutic drug monitoring systems at customer sites. Provided technical support for medical technologists operating the systems. Performed modifications and technical updates as needed.

Nov. 1985- Wyle Labs, Hampton, VA

Nov. 1983 Position: Senior Technician

Performed system maintenance on DEC 11/55 and DEC 11/70 systems with RK05J and RL02 disk drives used for research. Performed maintenance on Hewlett Packard 1000 systems and peripherals which included HP7906 and HP7912 disk drives, Winchester hard disk drives and Shugart floppy drives used in VT 180 personal computers and Decmate word processing systems. Repaired line printers to include Digital LPQ02, LA-120, and LA-34 and LA-36 printers. Completed NASA soldering school, IBM Personal Computer trouble shooting course, and small systems course. Assisted board repair in troubleshooting DEC and HP power supplies and printed circuit boards to component level using bench test equipment including the Octopus. Became familiar with DEC and HP diagnostics in the isolation of system malfunctions to board level on site and then to component level on the bench at Wyle.

Nov. 1983- Marquette Electronics, Milwaukee, WI

Apr. 1981 Position: Field Service Engineer

Responsible for corrective and preventive maintenance of DEC PDP/11 and LSI/11 systems with CDC 300 megabyte disk drives for mass storage. Maintained and modified to component level Marquette designed computer systems for electrocardiography using the Motorola 6800 microprocessor which used Digital TU-58 tape drives for storage. Serviced Digital microcomputers on line to the Naval Regional Medical Center’s 11/34 mainframe via Vadic modems to LA-120 line printers and DEC VT 100 video terminals. Used the telephone to troubleshoot with the customer to resolve problems. Installed field change orders and systems upgrades as requested by Milwaukee field support.

Apr. 1981- Schlumberger Fairchild Weston Systems, Sarasota, FL

Dec. 1979 Position: Customer Service Engineer

Operated and maintained mobile data acquisition systems for military tank (HSTVL) engineering tests at Aberdeen Proving Grounds with DEC 11/34 systems using DEC disk drives, Sangamo Weston and Western Peripherals tape drives collecting data using pulse code modulation systems by EMR and F.M. telemetry. Also operated similar systems on site at Boone, NC on windmill systems for the Department of Energy and completed installation and operation of the mainframe data reduction and analysis system at NASA, Plumbrook Station, in Sandusky, OH.

ADDITIONAL SCHOOLING

Introduction to PDP/11 Basics, Schlumberger Sangamo Weston

PDP/1134A Computer Operation and Maintenance PCM as Applied to Telemetry 700 Series Equipment

Marquette Schools:

Computer Assisted Systems for Exercise

Microcomputer Augmented Cardiographs

3000 Series Cardiographs

4000 Series Cardiographs

Marquette Universal Systems Familiarization

General Electric PDS 3000 Systems

General Electric PDS 3036 Systems

Abbott Schools:

Customer Satisfaction Skills

Imx Analyzer

VP Clinical Chemistry Biochromatic Analyzer

ANSR Quantamatic

Proquantum Systems

Spectrum and Epx Clinical Chemistry Systems

Transfusion Diagnostics Flexible Pipettor Center and Parallel Processing Center

Commander Systems

Axsym Immunoassay System

LCx DNA Probe System

Alcyon 3001 System

Spectrum Series R

TDxFLX

Imx Immunoassay Systems

Cell-Dyn Series 3000 Hematology Analyzers

Cell-Dyn 1700/1600/1400 Series Hematology Analyzers

Suttle Schools:

Hunter Wheel Alignment

Hunter Vibration Diagnosis and Correction Systems

I-Car Steering and Suspension

Advanced Auto Collision/Structural Repair

Fugro Schools

Fugro Defensive Driving School

Smiths Driving System School

Fugro Electrical Safety Course,

Fugro Back Safety Course,

Fugro Laser Safety Course

Fugro Hazardous Material Handling American Red Cross First Aid Course

REFERENCES:

John Stout, National Hematology Manager (retired), Abbott Lab

4273 Viavila Avenue

Pleasanton, CA 94588

(925) qzt4as@r.postjobfree.com

John Peay, Medical Technologist

6209 Chelsea Crescent

Williamsburg, VA 23187

757-***-**** qzt4as@r.postjobfree.com

Sarah Ceperly, Lab Supervisor,

Internal Medicine of Portsmouth

757-***-**** C qzt4as@r.postjobfree.com

DANN WILLIAMS

Tech Manager

HVAC, HE, Refrigeration

Virginia District 8175

102 S.Witchduck Rd.Virginia Beach,Va 23462 qzt4as@r.postjobfree.com

Linda Duncanson

Lab Manager/Rappahannock General Hospital

101 Harris road

Kilmarnock,VA 22482

Ph:804-***-**** qzt4as@r.postjobfree.com

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