Manager Insurance
Resume:
Joaquin Garcia Jr. (Jake)
Boynton Beach, Fl 33436
Objective
Experienced Bilingual Service Manager looking for advancement and willing to do whatever it takes to get the job done, while producing 100% customer satisfaction and a high closing ratio, as well as trouble shooting and diagnosing auto problems
Education
High School Diploma
10/09-Present
Nickees Automotive Center
5212 S Dixie Hwy
WPB,FL 33405
Title- Manager
Duties: Include negotiating cost of repairs with retail and Wholeslae customers as well as, negotiating cost of repairs with insurance companies, explaining the repair process to the valued customer, Overseeing shop operations and quality controlling vehicles. Ordering parts, Auditing files and evaluating profit margins, Writing Repair Estimates and work orders
10/08-02/09
Collision Physician
3060 Fairlane Farms Rd.
Wellington Fl 33467
Title-Assistant Manager
Duties: Include negotiating cost of repairs with retail and Wholeslae customers as well as, negotiating cost of repairs with insurance companies, explaining the repair process to the valued customer, Overseeing shop operations and quality controlling vehicles. Ordering parts, Auditing files and evaluating profit margins, Writing Repair Estimates and work orders.
8/07-10/08
Master Auto body
4000 Thor Dr.
Boynton Beach, Fl 33426
Title-Assistant Manager
Duties: Include negotiating cost of repairs with retail and Wholeslae customers as well as, negotiating cost of repairs with insurance companies, explaining the repair process to the valued customer, Overseeing shop operations and quality controlling vehicles. Ordering parts, Auditing files and evaluating profit margins, Writing Repair Estimates and work orders.
1/05-7/07
Gonz Collision Center
1401 N Dixie Hwy
Lake Worth, Fl 33415
Title-Assistant Manager
Duties: Include negotiating cost of repairs with retail and Wholeslae customers as well as, negotiating cost of repairs with insurance companies, explaining the repair process to the valued customer, Overseeing shop operations and quality controlling vehicles. Ordering parts, Auditing files and evaluating profit margins, Writing Repair Estimates and work orders.
OTHER EXPERIENCE
Knowledge of all DRP programs between repair facilities and Insurance companies.
Familiar with most Estimating guides and Management software, For example ADP, Reynolds and Reynolds, Shop Link, Etc…
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