hank_0509

Shuihang (Hank) Chou, PE/CQE/CRE

qzarns@r.postjobfree.com

Dayton, OH 45458 937-***-****

Registered Professional Engineer (10/90)

ASQ Certified Quality Engineer (6/92)

ASQ Certified Reliability Engineer (10/95)

ASI Certified Robust Engineering Coach (Master Black Belt), 11/04

EDUCATION AND PROFESSIONAL TRAINING

M.S./Electrical and Computer Eng., Oakland University, MI, 4/94

M.S./Mechanical Eng. Clemson University, SC, 12/86

B.S./Mechanical Eng. Tatung Inst. of Technology, Taiwan, 6/81.

6-Sigma Green Belt; Advanced MiniTab in SPC, Reliability, DOE, ANOVAs; Shainin Methods; Taguchi Robust Engineering; Weibull++ Life Data Analysis; ALTA Accelerated Testing; Fatigue Analysis and Test Simulations; QS9000 Audit; GD&T.

CAREER SUMMARY

20 plus years experience in product development and quality improvement. Focused in quality and reliability with specialties in product evaluation and statistical analysis for reliability and risk assessment. Utilize statistical tools on problem solving and quality improvement. In-depth knowledge in military standards and reliability test methods.

EXPERIENCE

Sr. Reliability Engineer Delphi Electronics & Safety, OH, 6/06 – present

• Champion reliability in safety products (airbags, inflators, seatbelts). Develop statistics based test plans, Design of Experiments (DOEs), margin studies and variation analyses to drive reliability and robustness that lead to successful launches of new inflator and airbag programs.

• Lead engineer for reliability based development testing. Define product requirements with correlation to customer usage and severity. Pioneer accelerated test concept to reduce test time.

• Lead pre-production quality, FMEAs, developed control plans and error proofing strategies to successfully launch 1st Delphi designed inflator program as first-to-market technology.

• Coach six-sigma and robust engineering projects. Drive improvements in production laboratory data acquisition system to assure data integrity to prevent scrap in Lot Acceptance Testing (LAT). Result in 50% LAT scrap reduction.

• Lead warranty, analyze data and interface with customers, suppliers to resolve warranty issues and developed step down plans to accomplish 30% warranty improvement each year.

Sr. Validation and Test Engineer Delphi Chassis, OH, 9/99-6/06

• Lead brakes, suspensions and powertrain mounts validations and reliability testing. Analyzed reliability test data for comparison and performance. Developed test procedures and special tests to improve field to test correlation.

• Expert on multi-axial real-time simulations with load data acquisition, fatigue damage editing to reduce test time by 80%. Setup simulations with MTS RPC software and test control systems such as FlexTest, TestStar and 498/458 controllers.

• Developed accelerated tests with load level crossing to effectively reduce test time.

• Coached six sigma robust engineering projects.

Quality/Reliability Engineer Delphi Thermal, OH, 1/97-8/99

• Automotive A/C compressor in QS9000 environments. Lead quality improvements, problem solving and scrap reduction. Lead internal QS9000 audits for conformance.

• Supervised SPC, capability studies and gage R&Rs to monitor process and identify production issues.

• Developed advanced quality plans, FMEAs for new product production readiness and PPAP.

Reliability Specialist Chrysler Truck Vehicle Development (Contract), MI. 2/95-1/97

• Guided electrical engineering group with reliability based test plans and supported data analyses to determine product reliability and confidence. Reviewed engineering specifications to assure reliability in validation plans.

• Responsible for OBDII reliability growth by analyzing vehicle test data to assess program risks.

• Drive warranty improvements using Chrysler Warranty database and dealership network.

Validation (Reliability) Engineer General Motors (Contract), MI, 93 – 2/95

• Responsible for restraint system validations and reliability. Coordinated Hyge Sled testing to ensure crash performances.

• Responsible for system and component validations and failure mode analysis to ensure system integrity and reliability.

• Setup field returns and analyzed warranty for field failure analysis and continuous improvement.

Test Engineer 1st Technology Safety Sys., MI, 92 - 93

• Developed test packages for crash test dummy and instrumentation certification.

• Test equipment design, specifications and acquisition.

• Established test lab quality system for ISO9000 certification.

Project Engineer and Regional Manager Detroit Testing Lab., MI, 87 91

• Set up special tests and developed methods for automotive and consumer product evaluations.

• Lead aftermarket automotive body parts 3rd party certifications and coordinated product testing. Reviewed supplier quality system with plant audits.

• Established and managed regional office in Taiwan and launched certification program. Expanded customers 3 times in 2 years.

TECHNICAL PUBLICATIONS

"A New Method for Finding Symmetric Form of Asymmetric Finite Dimensional Dynamic Systems", ASME J. of Applied Mechanics, 9/87.

"On The Dynamics of Pseudo Conservative Systems", 23rd Annual Meeting of Society of Engineering Science, Buffalo, NY, 8/86.

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