Administrative Assistant Customer Service

RUTH LEONIDAS-FRANCIQUE, B.S, CBCS

*** ****** * #*, *******, NJ 07002 - 917-***-****/ 201-***-****

************@*****.***

PROFILE

Certified Medical Billing and Coding Specialist

Highly knowledgeable in all phases of medical coding (ICD-9-CM, CPT-4 coding principles and guidelines and HCPCS) and billing (Medicare, Medicaid, Champva, Tricare, HMOs, PPOs, and private insurance carriers, including secondary insurance claims etc…

PROFESSIONAL EXPERIENCE

2006-Present

ADECCO STAFFING AGENCY

THE UNIVERSITY OF MEDICINE & DENTISTRY OF NEW JERSEY

Newark, New Jersey

Office of Ethics, Compliance & Corporate Integrity

Administrative Assistant/ Project Coordinator

• Worked as Project Coordinator on a full range of project administration, such as development and preparation of various documentations.

• Helped compiling information for activity reports.

• Responsible for coordinating diverse projects for the Corporate Integrity Agreement including assisted in preparation of the Compliance Effectiveness Tool(Units/University Wide) and the Annual CIA Report.

• Administered general office and operational support to the S.V.P, Sr. /Compliance Officers of the Office of Ethics, Compliance & Corporate Integrity as well as to the Units/ Schools employees.

PRUDENTIAL

Newark, New Jersey

U.S Business HR Department

Intake Associate

• Worked as part of the medical underwriting department to help ensure the smooth and efficient handling of information by inputting our clients’ medical information into our system for Life, Long and Short Term Disabilities.

• Utilized computer system and database to maintain clients’ files and documents.

THE UNIVERSITY OF MEDICINE & DENTISTRY OF NEW JERSEY

Newark, New Jersey

Child Health Program

Administrative assistant

• Administered general office and operational support to the Director and the Program Coordinator for the CHP. Served as liaison between the Director, the Program Coordinator and the nurses.

• Supervised and controlled the medical supplies and the reference materials.

• Prepared monthly check request forms for the nurses and management.

• Maintained service records of office equipment and processed maintenance requests and agreements.

2005-2006

COWORX STAFFING AGENCY

THE UNIVERSITY OF MEDICINCE & DENTISTRY OF NEW JERSEY

Newark, New Jersey

Healthcare Finance

Staff assistant

• Administered general office and operational support to Executive Director as well as to department employees.

• Established, organized, and maintained office procedures and systems.

• Maintained service records of office equipment and process maintenance requests and agreements.

• Received and screened visitor and telephone calls.

• Served as liaison between Executive Director and individuals inside and outside hospital such as hospital Sr. managements, government officials, and insurance companies.

2002-2004

WALKER INTERNATIONAL TRANSPORTATION

Linden, New Jersey

Administrative Assistant

• Administered general office and operational support to the General Manager as well as to the Human Resources Department with various Duties.

• Responsible for coordinating travel arrangements and managed calendars.

• Assisted with special software: People Manager.

• Consolidated activity reports, vacation and personal days scheduling.

• Handled weekly payroll information.

• Updated new policy and procedure manual.

• Screened prospective new-hires and followed up on employment interviews, set and coordinated training schedules. Processed expense reports, purchase orders and check requests.

EDUCATION

2001 THE COLLEGE OF STATEN ISLAND (CITY UNIVERSITY OF NEW YORK) Staten Island, New York

Bachelor of Science: Business Administration

Minor: Finance

2012 NATIONAL CAREER INSTITUTE East Orange, New Jersey

Certified Billing and Coding Specialist(CBCS)

• Courses in Billing & Coding (ICD-9-CM, CPT-4 coding principles and guidelines and HCPCS) Anatomy & Physiology, Medical Office Procedure and Medical Terminology-Knowledge in DRG-Knowledge in Third party payers, Medicare and Medicaid- Reimbursement-

SKILLS AND COMPUTER KNOWLEDGE

• Microsoft Office (Word, Excel, Power Point, Access)

• Novell GroupWise

• Lotus Notes

• Medical Software

• Knowledge of Banner

• Communication skills-verbal and written

• Customer Service

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