Office Manager, Customer Service, Data Entry, Sales

Objective:

I am a motivated service oriented professional seeking an opportunity to apply years of customer service knowledge and experience to support the organization.

Experience:

****-****ent Advance America Spartanburg, SC

Center Manager

• Provides direction and leadership for an Advance America Center in accordance with company policies.

• Maintains effective center operation by monitoring cash flow, collections, and auditing.

• Facilitates center growth through marketing, effective collections, and delivering quality customer service.

• Customer service, data entry, and scheduling.

2004-2007 Lowe’s Home Improvement Boiling Springs, SC

Administrative Department Manager

• Managed the overall operation of the Hardware Department which included sales, merchandising, and supervision of staff.

• Ensured that customers were provided an organized and customer friendly environment and excellent customer service.

• Coordinated the opening and closing activities as required with oversight of the Cash Office and Return Desk.

• Organized employee orientation and training and coordinated store payroll.

• Customer service, data entry, inventory control, cycle counts, scheduling, and shrink prevention.

2003-2004 Security Masters Spartanburg, SC

Security Office Clerk

• Organized customer information and entered data into the computer.

• Provided administrative support for security staff and performed general office duties.

2002-2002 One Way Eyeglasses Spartanburg, SC

Lab Manager

• Performed as doctor’s technician and receptionist.

• Assessed patients’ needs and produced quality eyewear to satisfy patient needs.

• Addressed issues and concerns and offered replacements and adjustments to improve customer satisfaction.

• Managed store operations and maintained control of expenses to achieve sales goals of the optical center.

• Customer service, data entry, inventory control, claims processing, insurance billing, scheduling, and shrink prevention.

1996-2001 Wal-Mart Spartanburg, SC

Optical Department Manager

• Managed operations and maintained department budget to achieve sales goals and ensure the success of the optical center.

• Performed as doctor’s technician and receptionist.

• Addressed issues and concerns and offered replacements and adjustments to improve customer satisfaction.

• Organized staff training and development in accordance with company requirements to improve employee performance.

• Customer service, data entry, inventory control, claims processing, insurance billing, and shrink prevention.

Education:

2009-Present Greenville Technical College Greenville, SC

Accounting Program

1991-1992 Claflin College Orangeburg, SC

Engineering Program

Contact this candidate