Customer Service Data Entry

**** ********** ***

Memphis, Tn *****

901-***-**** Cell

********.*******@*****.***

Objective: To secure an entry-level position that offers diverse job responsibility and advancement opportunities based on performance reviews that will allow me to utilize my abilities developed through my education and clinical experience.

Experience:

June 07-January 10 (Full-Time)

Wendy’s

Cashier

• Customer Service, Cash Transactions, Credit Card Verification

• Open/Close Store, Maintained Clean Environment, Replenished areas as needed

January 2010- August 2010 (Full-Time)

Affiliated Computer Services

Customer Service Operator

● Gathers information, researches/resolves inquiries, data entry at 40wpm

● Prepares standard reports,

August 2010- December 2011 (Full-Time)

Fred’s

Apparel Expert

• Apparel display set up. Changing prices, inventory stock

● Customer Service, Cash Transactions, Credit Card Verification

● Back Room Re-Stock, Label making, price verification

October 2011 –January 2012 (Full Time)

Disney Call Center

Customer Service Rep

• Data Entry,Orders Entry, Processing NCR'S, Responding to emails

• Answering inquiries over phone as well as through email.

• Work with customers to solve front line issues and to help the call escalation process.

Education:

Leesville Road High

2006-2009 Graduated: Diploma

Northwest Community College

2012 Liberal Arts/Business

References:

Amia Ervin

Wendy’s Restaurant

Raleigh, NC 27613

901-***-****

Geraldine Still

Personal Reference

Memphis,Tn 38118

901-***-****

Eric Alexander

ACS

Raleigh, NC 27612

919-***-****

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