Customer Service Representative

Karessa Maria Mcknight

***-** ** ******

Richmond Hill, NY 11418

(H) 718-***-****

(C) 718-***-****

***************@*****.***

OBJECTIVE:

Seeking a position in Business Administration where I can utilize my organization and customer service Skills.

EDUCATION:

Devry College of New York New York, NY

Bachelor of Professional Studies in Business Administration

Concentration: Health Service Administration

Anticipated Graduation Date: June 2013

SKILLS:

• Microsoft office (Word/Excel/PowerPoint

• JavaScript , Html

• Excellent Commutation

• Type forty five words per minute

EXPERIENCE:

Greyhound Lines 07/2007 – 12/2011

Customer Service Representative

• Responsible for making sure all buses arrive on time

• Dispatch schedules throughout entire region

• Handle Canadian Customs for Home Land Security

• File paperwork for Executive Management

Greyhound Lines 06/2006- 04/2007

Ticket agent

• Responsible for handling large amount of money

• Safeguarded money

• Responsible for making sure all cash are in order.

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