Customer Service High School
Resume:
Los Angeles California *****
*******************@*****.***
Jose L. Vasquez-Flores
Profile
Hard worker that does a great job when given a task, strive for excellence when a job is put at hand.
Work Experience
Fed Ex Ground, Vernon CA 2004-2005
Package Handler
Assigned 6 trailer to make sure no miss loaded packages would be loaded
Was made team leader within 3 months.
Was made trainer to new hires in 6 months.
Did every job possible from loading, unloading, scanning, quality assurance, and some management training
JV Auto body and paint Los Angeles, Ca. 2005- 2011
Collision Consultant
Entered at entry-level frame specialist but quickly made management in 2 months for my negation skill, people friendly attitude, and hard work ethic at request of customers and employees.
Made production level raise from 50% a week to 80%, made material cost drop by 50% and in doing so making average income to employer raise by 50%
Was able to make body shop into multiple service shop from just body and frame work to electrical trouble shooting, car audio and video installation, mechanic repairs and wheel alignment. Increasing staring income to shop from 30% to 80%.
Jose’s Ice Cream (Summer time) Los Angeles, CA 2002-present
Iced Confectioner Distributor
Owned business since high school was able to learn how to manage and negotiate a business that gave me the experience I needed for my future aspirations of administering a company.
Willow Spa, Santa Monica, CA.3/2010-3/2011
Spa Attendant
Making sure the spa was completely clean and in order.
Doing laundry, ironing Spa wear and folding.
Arranging treatment rooms to maintain massage therapist on time keeping up with logistics and keeping customers and therapist happy.
Setting up furniture in the morning and putting away at night.
Voda Spa, West Hollywood, CA. 2/11- 9/11
Spa Attendant/Signature Treatment specialist
Making sure the spa is completely clean and in order.
Making sure laundry is always in order, cleaning and maintaining locker rooms and complete spa from entrance , kitchen, bar andpool/sauna area.
Interacting one on one with clients and selling services that ranged from making juices and smoothies, body scrub, face mud mask, platza treatments, serving as a waiter when needed and a full gofer at all times.
Maintaining customers happy and relaxed at all times and keeping customer service at 100% at all times.
Accomplishments
As an automotive frame specialist I am certified ICAR platinum.
Education
Palisades charter High School
15777 Bowdoin St.
Pacific Palisades, CA 90272
1998-2000
John Marshall High School
3939 Tracy St.
Los Angeles, CA 90027
2000-2002
Skills
Bilingual Spanish and English,
Excellent people skills
Trained in use of EZ Liner Frame machine
Excellent with shop tools
Computer skills: experience with word, excel, power point, type 30 wpm
References Available upon request
Contact this candidate