Counselor/Tutor with Diverse Behavioral Experience

SHEILA MERCADO

BEAUMONT, CA. *****

SUMMARY OF QUALITIES:

My bi-lingual ability and success in my education have helped me in applying my knowledge adequately and in diverse settings. I completed an internship in an intense environment with abused and neglected children where I learned sensibility, reliability, responsibility, and the value of trust between the client and counselor. I also completed laboratory courses in fields such as in child development, counseling, sociology, biological psychology, and behavior modification.

EDUCATION

09/2003 –05/2007 Graduated: 05/2007 earned B.S.

University of La Verne La Verne, California

Psychology

 Dean’s List Honors

Earned B.S. through interactive, hands-on, and laboratory courses.

• G.P.A.: 3.56

PROFESSIONAL EXPERIENCE

02/2008 – Present

The Wylie Center for Children Youth and Families Riverside, CA

Outreach Counselor

 Serving as a liaison between students, parents, teachers, and outside services in order to meet a child’s specific needs.

 Counselor in elementary schools for children with special circumstances such as low self-esteem, abuse, anger, learning disabilities, etc. with caseloads of up to dozens of children.

 Counselor of after-school programs including facilitating group counseling sessions for school-aged children.

 Knowledge of filing appropriate paperwork for special circumstances, (i.e. CPS, Suicide Protocol).

 Facilitating court-ordered Successful Parenting classes for adults

05/2000 – 09/2000

Marshall Middle School Pomona, CA

Tutor/Counselor

 Responsible for 25+ students in a summer school setting

 Tutoring with school work and counseling through emotional/mental development

LANGUAGES

Fluent in speaking/writing both English and Spanish.

OBJECTIVE

Gain experience in the field of Psychology through related work in order to broaden my knowledge to help succeed in graduate study. After some years of work experience, I plan to continue my education and earn a Masters and, later, a Doctor of Psychology degree as long term goals.

VOLUNTEER EXPERIENCE

09/2006-04/2007

Hillview Acres Children’s Home Chino, CA

Intern

Interacted with populations of children ages 5-19 whom have been victims of neglect or abuse at home and were now placed in group homes. I was assigned to the home of teenage mothers with their children. There, I became responsible for the daily completion of computerized behavior codes and creating behavior goals for each of the residents in my group home. I also organized patient files with appropriate legal documents in corresponding sections. Eventually, I was trained to conduct group therapy which included topics relevant to the mothers and their children.

09/2005-06/2006 assessment

Heartland Home Healthcare and Hospice West Covina, CA

Care Provider/Friendly Visitor

Received 25 hours of interactive Hospice Volunteer training which included ethics, policies, and responsibilities. Visited and assisted patients in retirement homes who had at most 6 months to live and were enrolled in hospice care. I was to document each visit with detailed descriptions of happenings. I also interacted with their family members with the process of bereavement after the patient passed away. I was able to assist 4 different deceased patients and their families.

09/2003-02/2004

Pomona Valley Hospital and Medical Center Pomona, CA

Assistant in Radiology

Data input of patient’s results into computer, hang x-rays for doctor analysis, file all x-rays in designated patient’s files, complete rounds for radiology needs in hospital departments. I gained my first and extensive experience on file handling and organizing. My volunteer experience was completely confidential and I was only to report with the doctor who was in charge of the patients.

AWARDS RECEIVED

•Earned Dean’s List placement in Fall 2005 and Fall 2006 for obtaining a G.P.A above 3.75.

•All-American Scholar for academic success in Advanced Placement exams, 2005

•Volunteer of the Year for Heartland Hospice, 2006

REFERENCES

References are, gladly, available upon request.

Thank you for your time.

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