BRITAINE’ BELL

**** ***** *** **, *********, TN, 901-***-****, qyofgo@r.postjobfree.com

SUMMARY

Enthusiastic professional who is highly motivated and a self starter looking to obtain a challenging position with a growth-oriented organization, which will allow me to both further utilize my skills within the company’s system and acquire new abilities.

PROFESSIONAL EXPERIENCE

The Exchange Club Family Center Memphis, TN/US

EarnBenefits Counselor May ’11-Present

The mission of The Exchange Club Family Center is to break the cycle of child abuse and neglect by replacing abusive and violent behavior with effecting parenting skills. I am held responsible for providing families with governmental assistance and other resources in the city.

• Strategically plan and design collateral for client outreach efforts

• Screen potential clients for governmental benefits

• Create and edit and publish program newsletter

• Create and distribute flyers

• Oversee and train interns

• Design and great all outreach presentations for general public

• Recruits and maintain database of current and potential clients

• Train volunteers on outreach customer service

• Implement marketing plans to maintain monthly client flow

Parking and Transportation Services-MTSU Murfreesboro, TN/US

Customer Service Representative August ’08-December’11

The Parking and Transportation Office at Middle Tennessee State University is responsible for providing students, faculty, staff, and visitors with the proper parking assistance, such parking decals and traffic violations. I was held responsible for issuing parking decals, receiving payments for traffic violations and removal of boots, and general office work.

• Respond promptly to customer inquiries and maintained customer satisfaction

• Developed quarterly marketing collateral for campus regarding Parking Services

• Accounts Receivable duties: process order forms, applications, etc.

• General office duties including photocopying, fax and mailings

• Manage Customers’ accounts

Admissions Office-MTSU Murfreesboro, TN/US

Administrative Assistant June’10-Dec’11

As an Administrative Assistant for the MTSU’s Admissions Office, I was held responsible for organizing mass mail outs, answering calls at a switchboard, leading campus tours, and providing assistance to the Admissions Counselors.

• Handled official office correspondence

• Communicate and coordinate with internal departments

• Switchboard, copying, faxing, etc.

• Prepare and modify documents including reports, drafts ,memos and emails

BRITAINE’ BELL

The Future Society Murfreesboro, TN/US

Vice President-Campus Organization Aug ’08-Dec.’11

The purpose of The Future Society is to promote the growth and development of youth and community, by educating and informing the public and volunteering time and effort where it is needed

• Helped with the expansion of organizations members from 5-50+.

• Conducted fundraiser events for Philanthropy, & The Cannon County S.A.V.E Domestic Violence Center

• Assisted with building a shelter for men, women, and children in Cannon County of Woodbury, TN.

• Counseled multiple abused men, women, and children.

• Transported families to safe houses in Woodbury, TN.

EDUCATION

Middle Tennessee State University Murfreesboro, TN

Bachelor of Science-Mass Communication/Electronic Media Journalism December 2011

Minor: Business Administration & Speech and Theatre

Major Studies: 3.3/4.0 Scale

ADDITIONAL INFORMATION

Languages: Primary language (English)

Computer Skills: Microsoft Word,Excel,Microsoft Office, Access, Data Entry, Windows XP Software, PowerPoint, Publisher Typing:50WPM, EarnBenefits Online Tool, Picture IT!, Final Cut Pro, and Adobe Photo Shop

Activities: Community Service Chairman-Alpha Kappa Psi Business Fraternity,Inc. , News Channel 5 Internship Scholarship Award, Who’s Who Among Students of Universities and Colleges, June Anderson Women’s Center Service Award, Dean’s List

References Available Upon Request

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