JAN O’NEAL
Temecula, CA *****
*********@*****.***
PROFESSIONAL HISTORY
PECHANGA RESORT & CASINO – TEMECULA, CA
AAA Four Diamond Resort
Catering/Conference Services Manager – 8/07 to Present
Sell meeting and banquet facilities for 522-room hotel with 40,000 square feet of meeting and banquet space. Service conference and events booked through hotel sales to include overnight accommodations, meeting room set up, audiovisual, exhibits, transportation, golf, tours, spa, and food & beverage details. Solicit and book both new and repeat accounts, conduct property site inspections, maintain excellent internal and external client working relationships.
RMS FOUNDATION / QUEEN MARY – LONG BEACH, CA
Senior Catering Sales Manager – 4/07 – 8/07
Director of Catering – 1/06 to 4/07
Senior Catering Sales Manager – 9/03 to 1/06
Catering Sales Manager – 3/94 to 9/03
Sell meeting and banquet facilities for 365-room hotel / attraction with 80,000 square feet of meeting and banquet space. Emphasis on social market and high profile corporate accounts. Solicit and book both new and repeat accounts, conduct property site inspections, maintain excellent internal and external client working relationships, consistently exceed monthly sales goal. Promoted to Senior Catering Sales Manager in September 2003. Sales Manager of the Year 2000, 2003, and 2004. Promoted to Director of Catering in January 2006. Create and implement meeting, prom, wedding, and quinceanera packages based on market demands. Oversee administrative aspects of department with a budget of 8.2 million in food and beverage sales. Work closely with all hotel departments to ensure client’s expectations are met, or exceeded. Review contracts and BEO’s, prepare department budgets, continue exceeding monthly sales goal.
PERSONAL QUALIFICATIONS
Self-motivated professional with driving initiative
High producer
Positive end result achiever
Detailed and service oriented
Effective communicator
Excellent time management
Exceptional organizational, planning and follow-through
SKILLS
Computer, Type 70 wpm
Software: Microsoft Word 5.0, WordPerfect 5.0 and 5.1, Meeting Matrix, Delphi, Opera
EDUCATION
Fullerton College – ’87-‘89
Orange Coast Community College – ’89-‘90