Customer Service High School

*** **** ******* ****** ******* , TN ***** 901-***-****

*************@*****.***

Danielle S. Brown

Objective

Qualifications Seeking employment in a fast paced environment within an organization that provides an opportunity for advancement opportunities, additional training, and the ability to utilize my strong analytical, communication and interpersonal skills in a customer service driven position while learning skills that will allow me to grow in the customer relations industry.

Quick learning, detailed oriented, data-entry, outstanding customer service, dispatching, problem solving, communications, self-motivated, and MS Office Proficient.

Experience Present-2005 Pepsi Beverage Company Collierville, TN

Merchandiser

Organizing and stocking shelves.

Building incremental advertisement displays.

Filling coolers and maintaining a tidy work area.

Working in a customer based facility with a positive attitude.

Providing excellent customer service and maintaining client relations.

2005–2004 Pepsi Beverage Company Collierville, TN

VMMS Coordinator Assistant

Data Entry.

Filing, answering multiple phone lines, and dispatching.

Tracking service technician‘s time and work orders.

Maintaining a spreadsheet of outline areas work orders.

2004–2002 Pepsi Beverage Company Collierville, TN

Fountain Installer

Repairing.

Surveying various fountain accounts.

Installing fountain units and making sure that they operate properly.

2002-2000 Big Lots Memphis, TN

Cashier

Handling money transactions.

Greeting and satisfying customer needs.

Provide prompt and timely service.

Providing great customer service skills and polite in all transactions.

Education

Awards

2001-1998 Hillcrest High School Memphis, TN

High school diploma.

Pepsi Cola Merchandiser of the Year 2009

Five-Year Service Award 2008

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