Sharen Moody
Merchantville NJ, 08109
Home Phone: 856-***-****
Cell Phone: 856-***-****
***********@*****.***
OFFICE SUPPORT PROFESSIONAL
Receptionist….Administrative Assistant
OBJECTIVE
A successful career change from Food and Beverage Management to the Legal Profession as a future Paralegal with a professional and respectful legal firm
PERFORMANCE PROFILE
A Beverage Department Administration Assistant/ Supervisor with a reputation for professionalism, integrity, creativity, resourcefulness and competence. Superior communication and listening skills, client focus, with attention to detail and excellent follow through.
PROFESSIONAL SUMMARY
Replying phone calls and welcoming clients
Excellent communication and telephone skills
Filing and producing new files
Ordering supplies, scanning and photo copying
Collecting/dropping off mail (USPS/FedEx)
Excellent customer skills
Energetic, enthusiastic, with excellent organizational and management skills
MS Word, Excel, PowerPoint, Kornos Time Stamp, Avero Hospitality, and typing skills 30-40wpm
Excellent multi-task skills and has ability to perform tasks under pressure
Experience
Beverage Supervisor/Administration Assistant
2010-Present Royal Caribbean International, Miami, FL
Supervise the beverage team in preparing and serving beverages in all bars and lounges on broad ship
Perform all duties and responsibility according to Royal Caribbean International’s brand standards, SQM standards, USPH guidelines, environmental and safety policies.
Administration duties included: answering phone calls, answering and sending emails, and scheduling meetings, taken meeting meet minutes, creating spreadsheets and maintaining spreadsheet information.
Communicated with all staff and officers.
Maintain a balance par inventory in all bar outlets
Maintain all beverage inventories: soda sticker inventory, wine and dine inventory
Food and Beverage Shift Manager
2003 - 2010 Showboat Casino Hotel Atlantic City, New Jersey
Crossed trained, manage in all food and beverage departments at Showboat Casino
Maintain food, equipment, paper product inventories and keep inventory records
Monitor service standards for hosts, servers, cashiers, dining area attendants and bartenders
Sales Associate
2003 David‘s Bridal Moorestown, New Jersey
Assisted brides in finding the perfect dress for their wedding and other bridal party attire
Reasonable for weekly sales of $5,000 weekly
Trained in current fashion trends, fit, body types and alteration requirements.
Food and Beverage Outlet Manager
2001 - 2002 Sheraton Barceló Hotel Annapolis, Maryland
Reviewed menus and analyze recipes in order to determine labor, overhead cost and assign prices to menu items
Purchased equipment and supplies
Scheduled staff hours and assign duties
Assistant Food and Beverage Manager
1998 - 2001 Wyndham Garden Hotel Annapolis, Maryland
Scheduled use of facilities or catering services for events such as banquets or receptions and negotiate details of arrangements with clients.
Estimated food, liquor, wine and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
Monitor budgets, payroll records and reviewed financial transactions in order to ensure that expenditures authorized and budgeted
Education
Thomson Education Direct ABC Association
Scranton, Pennsylvania 2009
Certification Program in Wedding Consultant
Johnson and Wales University
Charleston, South Carolina 1996
Associate Degree in Culinary Arts
Johnson and Wales University
Charleston, South Carolina 1998
Bachelor of Science Degree in Hotel Restaurant Institution Management