Customer Service Quality Assurance

BLANCA G. RETANA

** ** **** ***. ** E-mail: **************@*****.***

El Paso, TX 79912 Telephone: 915-***-****

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SUMMARY:

Electronics Assembler with over 20 years of experience having worked in Engineering, Customer

Service, Quality Assurance, and Production. Highly-skilled in soldering, inspection, and manufacturing

products in the electrical device, circuit board, and computer hardware industries. Adept at defining

assembly problems to produce efficient solutions. Good communication skills and experience in training

& motivating associate employees.

WORK EXPERIENCE:

TELEDYNE RISI, INC. Tracy, CA 2002-2012

Electronics Assembler 3

• Assembled printed circuit boards with thru-hole and surface mount components from assembly documentation.

• Built control units, modules and other electronic hardware using schematics, and assembly documentation.

• Reworked and repaired customer service control units and modules.

• Performed all facets of the assembly of explosive detonating devices.

• Assisted engineers in the development of explosive detonating devices and detonator electronics.BLANCA G. RETANA 10 De Leon Apt. 6B E-mail: **************@*****.*** El Paso, TX 79912 Telephone: 915-***-**** _____________________________________________________________________________________ SUMMARY: Electronics Assembler with over 20 years of experience having worked in Engineering, Customer Service, Quality Assurance, and Production. Highly-skilled in soldering, inspection, and manufacturing products in the electrical device, circuit board, and computer hardware industries. Adept at defining assembly problems to produce efficient solutions. Good communication skills and experience in training & motivating associate employees. WORK EXPERIENCE: TELEDYNE RISI, INC. Tracy, CA 2002-2012 Electronics Assembler 3 • Assembled printed circuit boards with thru-hole and surface mount components from assembly documentation. • Built control units, modules and other electronic hardware using schematics, and assembly documentation. • Reworked and repaired customer service control units and modules. • Performed all facets of the assembly of explosive detonating devices. • Assisted engineers in the development of explosive detonating devices and detonator electronics. • Worked with miniature components under microscope instruments. • Able to work with minimum instructions from engineers and lead technicians. VIKTRON CALIFORNIA Stockton, CA Quality Assurance • Inspected circuit boards at a level of 100% • Completed a first article report on new customers by measuring line width, spacing, hole-size and thickness. PARAGON Santa Clara, CA Soldering Operator • Soldered components and surface mounted chips on circuit boards. XIDEX CORPORATION Santa Clara, CA Machine Operator • Ran and maintained machine used in the production of floppy disks. • Inspected the final product for imperfections and malfunctions. EDUCATION: Stockton Unified School District – GED Stockton, CA LANGUAGES: Bi-lingual English/Spanish * *

• Worked with miniature components under microscope instruments.

• Able to work with minimum instructions from engineers and lead technicians.

VIKTRON CALIFORNIA Stockton, CA

Quality Assurance

• Inspected circuit boards at a level of 100%

• Completed a first article report on new customers by measuring line width, spacing, hole-size and thickness.

PARAGON Santa Clara, CA

Soldering Operator

• Soldered components and surface mounted chips on circuit boards.

XIDEX CORPORATION Santa Clara, CA

Machine Operator

• Ran and maintained machine used in the production of floppy disks.

• Inspected the final product for imperfections and malfunctions.

EDUCATION:

Stockton Unified School District – GED Stockton, CA

LANGUAGES:

Bi-lingual English/Spanish

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