Receptionist/Administrative Assistant
Resume:
CLARICE AUSTIN
Chicago, IL 60617-4020
OBJECTIVE
To obtain a service-oriented position utilizing administrative and customer service skills to create and maintain an effective client services environment.
EXPERIENCE
March 2011 to present - Spherion Staffing Services, Chicago
Temporary Employee. Perform duties as directed on temporary assignments at various companies.
January 2008 to August 2008 - Warm Spirit, Inc., Chicago
Consultant Services Representative. Investigated and resolved issues presented by our Independent Consultants by phone and email. Issues included problems with sales orders (missing, damaged products) and inquiries about commissions, product availability, special promotions, etc. Also acted as relief receptionist.
November 1988 to April 1991 - Prudential Property Company, Chicago
Secretary to Vice President. Performed general secretarial duties; also made airline, hotel, and car reservations for vice president and approximately 15 other management personnel; and relief receptionist. Scheduled conference room (including set-up and ordering food for breakfast meetings and working lunches); input management time sheets; updated and distributed quarterly listing of real estate properties; and prepared presentation materials for corporate office, which involved editing copy, proofreading, printing, assembling, and binding into books. Assisted with event planning for grand opening of Prudential Plaza Two.
Secretary to General Manager of Accounting. Performed general secretarial duties; also composed correspondence to contract managers of properties; worked on year-end budgets; kept track of write-off authorizations for tenants; and relief receptionist.
June 1973 to January 1984 - Prudential Insurance Company, Chicago
Secretary to Vice President, Building Management Department. Performed general secretarial duties for vice president and approximately ten other management personnel; also responsible for processing and maintaining leases and contracts for tenants (about 90 tenants); worked closely with Law Department and leasing representatives; coordinated work orders and duties with maintenance staff; and acted as liaison with tenants -- troubleshooting minor problems; and relief receptionist.
Clerk/Typist, Personnel Department. Responsible for handling a variety of personnel duties and routine correspondence; and answered minor queries about insurance, benefits, and other employee concerns over the phone.
EDUCATION
Graduate, Dunbar Vocational High School, Chicago
SKILLS
Microsoft Word, Excel, PowerPoint, Outlook
Typing 50 wpm
Shorthand 100 wpm
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