Data Center Manager, IT Manager, Mainframe Services Manager
Resume:
CHARLES J. NICOSIA
Staten Island, NY 10307
Home 718-***-****, Cell 718-***-****, Email ***************@*****.***
Summary
Hands-on professional manager with strong experience in Information Technology Services. I have a diversified background ranging from Multi CPU Wall street environments to Multi CPU critical care hospital environments. The last 6 years have been in a fast-paced financial institution and 18 years have been in critical care hospital environments. Skilled at dealing with all levels of internal and external management and have demonstrated ability in planning and executing complex IT objectives such as relocating and merging Data Center Operations along with Disaster Recovery.
Strong organizational skills and the ability to systematize complex work environments allow me to be successful toward cost control so that bottom line is impacted positively and service levels are met.
Professional Experience
DoubleRock Corporation (formerly The Reserve Fund) New York, NY
Mainframe Services Manager 09/04 – 8/10
Environment:
Z900/Q03 mainframe, IBM DS8100 disk system, IBM 3494 tape silo, various servers and equipment.
Managed the day-to-day Operations of a 6 by 24 Data Center. I also managed the mainframe technical support staff, which consisted of 3 Systems Programmers, 3 Data Base Administrators and a Security Administrator.
Managed the Data Center facility, environment, power requirements, physical planning etc.
Conducted the weekly change management meetings and approved all changes to the production environment.
Created and maintained Data Center floors plan.
Disaster Recovery / BCP Planner. Negotiated the Disaster Recovery contracts with the external vendors and planned and executed the two D/R tests per year within the company. I also produced the Disaster Recovery reports that were distributed to upper management.
I implemented major cost saving initiatives that resulted in annual savings for the company in excess of $650,000. This was accomplished by utilizing sub capacity pricing features that are offered by IBM and by renegotiating existing software contracts.
MOUNT SINAI / NYU HOSPITALS New York, NY
Information Technology Operations Manager 11/99 – 9/04
Environment:
Two IBM 9672’s model R26 MVS/ESA converted to two IBM Z800’s, multiple IBM AS400’s models 170, 720,and 730, DEC Alpha Servers, numerous IBM RISC 6000 systems, two IBM 3494 Tape Silos coupled with two virtual tape systems (VTS) and several IBM SHARK disk systems.
Directed the combined Operations of The Mount Sinai and NYU Data Center Operations. I assisted in the actual Disaster Recovery and subsequent relocation of the NYU Data Center after 9/11.
Managed the day-to-day operations of the combined Mount Sinai and NYU Data Center.
Planned and managed the facility requirements for the main Data Center and the secondary Disaster Recovery site.
Developed and managed an offsite storage rotation process for both hospitals.
Created and maintained a Data Center floor plan for both computer centers.
Coordinated the relocations of both staff and computer equipment as needed in order to facilitate expansion and growth.
Acted as the primary backup for the AS400 systems administrator.
THE NEW YORK PRESBYTERIAN HOSPITAL New York, NY
Data Processing Operations Manager 10/94 – 11/99
Environment:
Two IBM 9672’s model RC6 MVS/ESA, IBM AS400 Four DEC Alpha Servers Open VMS 6.2 LAN using Novell Netware 3.12 and Windows NT, Storage Tek Tape Silo.
Directed the operations of the information services department supporting the New York Presbyterian Hospitals Healthcare Network. Assisted in the merging and relocation of Data Centers into the NYPH Data Center located in midtown.
Coordinated the day-to-day activities in the Data Center in order to insure that all of the production was completed on timely basis and make the necessary improvements.
Trained the support staff on new equipment and workflow procedures to facilitate all service level commitments to be satisfied in an effective manner.
THE NEW YORK PRESBYTERIAN HOSPITAL (continued)
Participated in the merging and relocation of Data Centers.
Streamlined the operations of other Network Hospital Data Centers by developing improved procedures and upgrading equipment at remote sites as needed.
Coordinated the IS functions between the Network Hospitals and the Main Data Center.
Focal point for problem resolution for all of the Network Hospitals.
Held the position as the AS400 system administrator.
Managed the functions of the tape library and implemented a tape scanning vaulting system that dramatically reduced the number of errors that occurred during the offsite storage process.
Assisted in the Disaster Recovery and Y2K planning and testing.
Evaluated the need for new equipment and proposed new additions to management.
Developed job function specifications for all of the IS staff.
THE NEW YORK METHODIST HOSPITAL Brooklyn, NY
Assistant Director of Computer Operations 3/86 – 10/94
Environment:
IBM 3090 model 180E MVS/ESA, CICS, TLMS, LAN using Novell Netware
All phases of the day-to-day Data Center Operations were my responsibility along with all of the administrative duties. All hardware installations and upgrades were my direct responsibility. Assisted in the relocation and merging of the Brooklyn Data Center into the NYPH Data Center in midtown.
Coordinated the day-to-day activities of the Data Center in order to insure that all of the production was completed on a timely basis and make any necessary improvements.
Managed both problem determination and resolution for all production issues.
Trained the support staff on new equipment and workflow procedures to facilitate all service level commitments to be satisfied in an effective manner.
Coordinated the IS functions between all of the user areas of the Hospital and the Data Center.
THE NEW YORK METHODIST HOSPITAL (continued)
Managed the functions of the tape library.
Implemented the tape management system TLMS and developed the offsite vaulting procedures.
Administered all of the functions of the Data Control/Job Setup areas.
Evaluated the need for new equipment and proposed new additions to management.
Developed job descriptions for all of the IS staff.
THE HEARST CORPORATION New York, NY
Data Processing Operations Manager 3/84 – 3/86
Environment:
IBM 4361 Group II DOS/VSE/POWER/CICS/DYNAM-T/DYNAM-D TWO DEC Systems
My primary objective was to purchase and install an IBM mainframe and convert/rewrite all of the systems from the DEC system to the IBM system. My responsibilities included hiring and managing an application development team for the project.
I was also responsible for all phases of the day to day production environment, administrative duties, and handling all of the communication equipment for the remote sites.
Coordinated the day to day activities of the Data Center in order in insure that all of the production was completed on a timely basis and make any necessary improvements.
J.J. KENNY COMPANY New York, NY
Director of Computer Operations 8/81 – 3/84
Environment:
4 Perken Elmer Scientific systems capable of fast number crunching needed for financial trading calculating. Managed and maintained the online trading systems.
Assumed the position of Operations Manager in 8/81. On 6/82 the parent and Subsidiary Company merged their computer operations into one site. I was then promoted to the Director of Computer Operations for the combined Data Center workload for both companies.
COLUMBIA PICTURES INDUSTRIES New York, NY
Data Center Manager 6/80 – 8/81
Environments:
IBM 3031, 370/138 and 4341 DOS/VSE/POWER/CICS Leased line multi dropped throughout the United States
As the Data Center Manager I was responsible for daily activity for a seven-day two-system environment. I coordinated the efforts of 15 Data Processing staff members, which included computer operators and production and control personnel.
CROMPTON COMPANY New York, NY
Operations Manager 8/74 – 6/80
Hired as a computer operator in 8/74, I was promoted to lead operator in 6/75 and to Operations Supervisor in 7/76. I was then promoted to Operations Manager in 11/78. Assisted in the relocation of the Data Center from New York to Waynesboro, Virginia in 2/79. Relocated with the company for several years.
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