Customer Service Sales

**** **** ** , ******* , **., ***** 832-***-**** ********@*****.***

Genaro Mendoza Jr

Objective

Undergraduate college student with high aspirations of advancing in life, school, and career. Seeking an opportunity to display my hard work, friendly personality, and thinking skills. Seeking an opportunity to help your company advance and obtain opportunity for growth and advancement within.

Experience

05/2010 – 10/2011 Litton Loan Servicing Houston , TX

Records Specialist

§ Maintain a smooth flow of customer's files to/from offsite storage/departments within the building

§ Keep updated tracking and inventory of the 50,000+ files that are housed on-site through the use of Excel and proprietary company software.

§ Provide excellent customer service to my coworkers as I deliver/pick-up the files that they request from me in order to efficiently expedite the servicing process of the loan.

§ Work with vendors on a daily basis and established a good customer/client relationship.

02/2010 – 05/2010 Cash America Pawn Houston , TX

Customer Service Clerk

§ Maintained a friendly atmosphere while helping people obtain short term loans for necessities.

§ Was self-reliant while appraising items using personal judgment and current market values to determine a fair loan amount for the customer.

§ Kept and maintained inventoried list of items leaving and entering shop daily, such as jewelry.

§ Responsible for my cash box as well as for maintaining a certain profit percentage via my sales.

09/2007 – 04/2009 CVS Pharmacy Houston , TX

Photo Lab Technician

§ Kept a smooth flow of inventory between storage and sales floor, ensuring the shelves were stocked.

§ Accepted and filed invoices for goods received from vendors.

§ Kept the Photo Lab in a clean and operable condition and filled orders in a timely manner.

§ Assisted customers with the use of the Kodak Picture Kiosk, as well as with any questions they had about products in the store.

08/2007 – 12/2009 University of Houston - Downtown Houston , TX

§ Recognized on the Dean’s List for Spring ’08 semester (3.16 overall G.P.A.)

§ Volunteered in school sponsored events, such as Fall Fest (Annual Fall time festival open to the community)

08/2005 – 05/2007 Texas State University San Marcos , TX

§ Most community service hours (Organization and Individual)

§ Dean’s List for Spring and Fall ‘06

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